Contingent Workforce Program Coordinator (A1313 Contract)

Job Mobz•New York, NY

About The Position

Employer.com, part of a family of brands that includes Flawless Recruit and Recruiter.com, provides talent acquisition services to clients. Its client, a leading AI company, is seeking a detail-oriented Program Coordinator to manage day-to-day operations of its Contingent Workforce Program. The coordinator processes worker lifecycle events in the VMS, manages onboarding and offboarding logistics, maintains accurate records across systems, and works with the CW Program Manager, People Services, IT, staffing vendors, and payroll vendors. The role also supports contractor onboarding and day-one readiness, handles program intake and routine requests, assists with timesheet, billing, and invoice issues, reconciles workforce rosters, and prepares information for monthly reporting. Program administration includes maintaining documentation and intake materials, managing program communications, and coordinating vendor metrics, quarterly business reviews, and action items.

Requirements

At least 2 years of experience in HR operations, staffing or recruiting operations, or program coordination.
Highly organized and detail-oriented, with professional judgment when handling sensitive worker data related to compensation, performance, and compliance.
Reliable and responsive when handling time-sensitive requests.
Excellent communication skills for coordinating with cross-functional partners.
Ability to manage multiple deadlines and shifting priorities in a fast-paced environment.
Customer-service orientation and a flexible, creative approach to problem-solving.
Fluency in Google Workspace, including Docs and Sheets, and Slack.

Nice To Haves

Experience with a VMS or HRIS such as VNDLY, Workday, Fieldglass, Beeline, or similar is strongly preferred.
Staffing industry or contingent workforce program experience.
Interest in using automation and AI to improve day-to-day processes.

Responsibilities

Process contingent worker lifecycle events in VNDLY, including worker records, work orders, onboarding and offboarding tasks, extensions, assignment updates, and profile changes.
Administer VMS records end to end, including new vendor setup.
Coordinate contractor day-one readiness, including system access requests, equipment, badge logistics, and manager communications.
Run offboarding checklists and confirm access termination on contractors’ final days.
Coordinate contractor onboarding experience, including orientation logistics, materials distribution, and coordination with People and onboarding teams.
Triage requests through the shared inbox, Jira ticket queue, and Slack; answer routine questions and resolve or route tickets with context while meeting SLAs.
Support finance and billing operations by correcting timesheets, tracing payment and billing questions, flagging invoice discrepancies and coding issues, and coordinating resolution with Finance and vendors.
Reconcile rosters across VNDLY, Workday, and vendor systems, and pull data for monthly program reporting.
Maintain Google Drive organization, update the internal knowledge base, and keep intake forms and templates current.
Administer program communications, including the shared inbox, Google Group, distribution lists, recap posts, announcements, and Slack channel upkeep.
Collect monthly vendor metrics for the program scorecard, schedule QBRs, and track vendor action items to completion.