Contingent Workforce Management, Principal

Blue Shield of California • Oakland, CA

2d • Hybrid

About The Position

This role supports the Ascendiun Family of Companies. The People & Engagement Strategy & Planning team advances the enterprise strategy for being a great place to work, human capital planning, financial management, and operating priorities that help leaders make clear, data-informed workforce decisions across business lines, functions, and companies. The Contingent Workforce Management, Principal will report to the Director, People & Engagement Strategy & Planning. In this role, you will lead strategy, planning, governance, and oversight for contingent workforce management across the Family of Companies. You will be accountable for how contingent workforce demand is reviewed, approved measured, and integrated into broader human capital planning and business objectives, creating clear controls and visibility for leaders, HR Business Partners, Finance, Global Business Services, Talent Acquisition, and other stakeholders.

Requirements

• Requires a bachelor’s degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• Requires at least 10 years of prior relevant experience in workforce planning, human capital planning, business planning, contingent workforce management, procurement/vendor management, HR operations, finance partnership, or a related field.
• Requires the ability to operate autonomously with limited oversight and manage complex, ambiguous, cross-functional work.
• Requires experience leading large, complex cross-functional initiatives of strategic importance, including process redesign, governance creation, stakeholder alignment, implementation planning, and change management.
• Requires strong analytical and problem-solving skills, including the ability to interpret workforce, financial, supplier, process, and operational data and translate it into actionable recommendations.
• Requires knowledge of contingent labor regulations, compliance impacts, and risk mitigation
• Requires demonstrated ability to influence stakeholders across functions and levels, including senior leaders, HR Business Partners, Finance, Global Business Services, Talent Acquisition, People Analytics, Law, technology partners, and business leaders.
• Requires strong written and verbal communication skills, including the ability to create executive-ready narratives, presentations, dashboards, and decision materials.
• Requires ability to establish processes, controls, and operating routines that improve visibility, consistency, compliance, accountability, and user experience.
• Requires demonstrated ability to manage multiple priorities, make sound recommendations in ambiguous environments, and maintain a high level of organization and follow-through.

Nice To Haves

• Workday, VNDLY, vendor management system, or HR technology product ownership experience strongly preferred.
• Experience partnering with internal and external technology organizations to address technical development needs through contingent workforce strategies strongly preferred.

Responsibilities

• Advise management on the design, implementation, and ongoing effectiveness of an enterprise contingent workforce management program, including governance, controls, decision rights, policies, business and financial effectiveness, and leadership reporting.
• Serve as the product owner for the contingent workforce management technical system solution (e.g., VNDLY), leading the design, build, testing, implementation and ongoing improvement in partnership with business technology and vendor stakeholders.
• Set enterprise standards with Global Business Services, Finance, HR Business Partners, Talent Acquisition, People Analytics and Reporting, and business leaders for how contingent workforce requests are reviewed, approved, tracked, and evaluated against workforce plans, financial plans, risks, and business priorities.
• Embed contingent workforce planning into enterprise human capital planning routines, ensuring leaders have a complete view of employees, temporary employees, consultants, contractors, statement-of-work resources, and business process outsourcing resources when making workforce, investment, and operating model decisions.
• Monitor enterprise contingent workforce utilization, mix, tenure, current and forecasted costs, criticality, supplier dependency, policy adherence, and risk indicators; translate findings into recommendations that improve cost control, workforce design, compliance, supplier strategy, and operational effectiveness.
• Develop and maintain enterprise reporting, dashboards, scorecards, and decision tools that measure contingent workforce effectiveness, value, risk, process health, adoption, and alignment to business priorities.
• Lead enterprise review routines to identify long-term, high-cost, high-risk, or business-critical contingent work that may be appropriate for conversion to employee or temporary employee roles, in partnership with HR Business Partners, Finance, Talent Acquisition, and business leaders.
• Establish repeatable enterprise operating routines, documentation, training, and stakeholder communications that improve process consistency, accountability, compliance awareness, and end-user experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal