Contingent Workforce Manager

TCWGlobal • Santa Clara, CA

8d • Onsite

About The Position

The Contingent Workforce Manager will guide a global contingent workforce program, with a primary focus on assessing international employment requirements and compliance risks across multiple countries. The role advises the business on how to engage, manage, and offboard workers in accordance with local laws, evaluates worker engagement models, and develops clear processes for managing global contingent workers. This is an on-site position in Santa Clara, California, and works closely with Legal, HR, Procurement, local counsel, suppliers, and Employer of Record (EOR) providers.

The manager serves as the primary program resource for international employment law and global workforce compliance matters, as well as the on-site point of contact for hiring managers, workers, suppliers, and program stakeholders. The role oversees worker lifecycle operations, program records and reporting, and supplier performance. It also partners with Legal, HR, Privacy, and technology teams to review requirements related to AI-enabled employment decision tools, worker data, transparency, and human oversight. Matters requiring formal legal interpretation are escalated to qualified counsel.

Requirements

• At least 5 years of experience focused on international employment law, global workforce compliance, global mobility, or international HR, including experience supporting contingent workforces.
• Experience working with EOR providers and staffing vendors to support international contingent workforce engagements.
• Strong, hands-on knowledge of employment requirements in multiple countries and regions.
• Demonstrated experience assessing worker classification, co-employment, agency labor, independent contractor, EOR, and fixed-term employment arrangements.
• Practical knowledge of country-specific requirements related to contracts, payroll and statutory obligations, pay practices, working hours, leave, termination, and recordkeeping.
• Experience managing or supporting global contingent workforce programs.
• Hands-on experience with VMS platforms such as StaffingNation, Beeline, SAP Fieldglass, and/or Workday VNDLY.
• Ability to work on-site at the client’s San Jose/Santa Clara locations.
• Sound judgment and discretion when handling sensitive workforce matters.

Responsibilities

• Serve as the primary program resource for international employment law and global workforce compliance matters involving contingent workers.
• Assess proposed engagements and worker lifecycle changes against country-specific employment requirements.
• Identify and evaluate risks involving worker classification, co-employment, agency labor, fixed-term employment, independent contracting, pay practices, working hours, leave, termination, required notices, and recordkeeping.
• Advise stakeholders on country-specific requirements and suitable engagement or employment models, including agency, EOR, fixed-term employee, and independent contractor arrangements.
• Partner with Legal and HR teams, local counsel, suppliers, and EOR providers to validate requirements and resolve compliance questions.
• Monitor changes in international employment laws and explain practical impacts to the program and stakeholders.
• Develop and maintain guidance, controls, and documentation for compliant worker engagements across jurisdictions.
• Escalate matters requiring formal legal interpretation to qualified counsel and coordinate implementation of resulting guidance.
• Act as the primary on-site contact for hiring managers, workers, suppliers, and program stakeholders.
• Guide hiring managers through global workforce policies, requisition approvals, onboarding requirements, and program procedures.
• Oversee worker lifecycle activities, including engagement setup, background checks, onboarding, assignment changes and extensions, offboarding, and record retention.
• Triage and resolve issues involving requisitions, system access, timesheets, invoices, billing, and worker status.
• Coordinate with HR, Legal, Procurement, Finance, and other internal teams to resolve program questions and escalations.
• Maintain accurate worker and assignment records, including work location, employment entity, dates, rates, classification, and required documentation.
• Audit program data for completeness, accuracy, and alignment with approved terms and applicable requirements.
• Prepare and maintain reporting on spend, headcount, supplier performance, assignment duration, compliance exceptions, and time-to-fill.
• Use program data to identify trends, risks, and opportunities for improvement.
• Monitor supplier and vendor performance against program requirements, service levels, and contractual terms; address gaps and track corrective actions to completion.
• Support supplier reviews, performance discussions, and business reviews, and assess supplier and EOR capabilities for compliant engagements across countries.
• Partner with Legal, HR, Privacy, and technology teams to review requirements for automated employment decision tools, worker data, transparency, and human oversight across jurisdictions.
• Use AI in a governed capacity, support reviews of workforce technology vendors, and help develop responsible-use guidance for the program.
• Monitor emerging regulations and guidance related to AI in employment and communicate potential impacts to stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed