Contents Manager

Servpro • Denver, PA

7d • Hybrid

About The Position

SERVPRO of Adamstown, Mohnton is hiring a Contents Manager! At SERVPRO®, we help people recover after fire, water, and mold damage — and we’re growing our Contents Division to better serve our customers and community. We are looking for a motivated, organized, and hands-on leader to manage & help build our contents operations, including pack-outs, inventory management, cleaning, storage, and pack-back services. This position is ideal for someone who enjoys leading teams, solving problems, staying organized, and helping people during difficult situations. If you thrive in a fast-paced environment and want the opportunity to help build and lead a growing division within a respected restoration company, we’d love to talk with you.

Position Summary
The Contents Manager oversees daily contents operations and ensures projects are completed efficiently, professionally, and according to SERVPRO standards. This role combines leadership, operations management, customer service, warehouse organization, and project coordination. The ideal candidate is detail-oriented, team-focused, dependable, and capable of balancing field operations with warehouse workflows and administrative responsibilities.

Requirements

• Experience in restoration, moving/storage, warehouse operations, logistics, cleaning, or project management
• Leadership or supervisory experience preferred
• Strong organizational and communication skills
• Ability to manage multiple projects and priorities simultaneously
• Comfortable working in both warehouse and field environments
• Valid driver’s license required
• Ability to lift 50 lbs and work in active environments as needed

Nice To Haves

• IICRC certifications are a plus, but not required

Responsibilities

• Manage contents restoration projects from start to finish
• Coordinate pack-outs, inventory, cleaning, storage, and pack-back operations
• Schedule crews, vehicles, and daily production activities
• Lead, train, and develop Contents Technicians
• Maintain organization and workflow within the contents warehouse
• Ensure accurate inventory tracking and project documentation
• Communicate with customers, adjusters, vendors, and internal teams
• Monitor job quality, timelines, and customer satisfaction
• Assist with estimating and project coordination
• Maintain equipment, supplies, and operational readiness
• Help improve systems, efficiency, and overall division growth

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Paid training and professional development
• Advancement opportunities within a growing division
• Team-oriented work environment
• Opportunity to make a meaningful impact helping customers recover after disasters
• Company-supported certifications and continuing education
• Overtime opportunities during peak demand periods
• Bonus potential tied to division growth/ profitability

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed