Contents Manager
About The Position
SERVPRO of Adamstown, Mohnton is hiring a Contents Manager to manage and help build their contents operations, including pack-outs, inventory management, cleaning, storage, and pack-back services. This position is ideal for someone who enjoys leading teams, solving problems, staying organized, and helping people during difficult situations. The Contents Manager oversees daily contents operations and ensures projects are completed efficiently, professionally, and according to SERVPRO standards. This role combines leadership, operations management, customer service, warehouse organization, and project coordination. The ideal candidate is detail-oriented, team-focused, dependable, and capable of balancing field operations with warehouse workflows and administrative responsibilities.
Requirements
- Experience in restoration, moving/storage, warehouse operations, logistics, cleaning, or project management
- Leadership or supervisory experience preferred
- Strong organizational and communication skills
- Ability to manage multiple projects and priorities simultaneously
- Comfortable working in both warehouse and field environments
- Valid driver’s license required
- Ability to lift 50 lbs and work in active environments as needed
Nice To Haves
- IICRC certifications are a plus, but not required
Responsibilities
- Manage contents restoration projects from start to finish
- Coordinate pack-outs, inventory, cleaning, storage, and pack-back operations
- Schedule crews, vehicles, and daily production activities
- Lead, train, and develop Contents Technicians
- Maintain organization and workflow within the contents warehouse
- Ensure accurate inventory tracking and project documentation
- Communicate with customers, adjusters, vendors, and internal teams
- Monitor job quality, timelines, and customer satisfaction
- Assist with estimating and project coordination
- Maintain equipment, supplies, and operational readiness
- Help improve systems, efficiency, and overall division growth
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Competitive compensation based on experience
- Paid training and professional development
- Advancement opportunities within a growing division
- Team-oriented work environment
- Opportunity to make a meaningful impact helping customers recover after disasters
- Company-supported certifications and continuing education
- Overtime opportunities during peak demand periods
- Bonus potential tied to division growth/ profitability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
