Contents Estimator

Servpro • Winston-Salem, NC

1d • Onsite

About The Position

As an Contents Estimator, you will be front and center of office and business operations, providing administrative support services and maintaining office systems, procedures, and policies. You’ll ensure that the daily job tasks run smoothly and that the highest quality customer service is delivered by office staff and employees. You’ll help people when they need it most! This is a career where you do something different every day and enjoy knowing that you’re making a difference in the lives of our customers and team members.

Requirements

• Must have a valid driver’s license.
• Must be able to lift 50 pounds unassisted.
• Must be able to wear respiratory equipment and PPE.
• Must be available to work after hours, and on rotation for emergency calls.
• Must have experience with Xactimate, Adobe, Word, and Excel

Nice To Haves

• You know how to provide exceptional customer service.
• You show empathy for the customer, you are friendly, and you are always professional in both your appearance and your attitude.
• You have great attention to detail. This is key to ensuring that the detailed documentation of a loss are accurate and complete.
• You are a team player. As part of a team passionate about helping others, you must be dedicated to excellence and ready to step up and help, no matter what.
• You are positive and have a resilient attitude. You find excitement in the unknown and are eager to show up on time to do what it takes to get the job done.

Responsibilities

• Receiving incoming calls, from clients, vendors, insurance companies, and field staff.
• Communicate with customers throughout restoration process
• Assist with the scheduling of services with staff, customers, and insurance
• Writing repair and mitigation estimates in Xactimate
• Accounts Receivable, following up on outstanding invoices and collections.
• Following up on estimate approvals
• Clerical duty as required including customer and job data entry into proprietary software
• Run weekly job progress meeting to make sure Fusion is updated

Benefits

• Professional training and development.
• Career growth opportunities.
• Autonomy.
• The pay range for this position is $55,000-60,000 per year salary.
• 15 days paid time off per year.
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed