Contents Adjuster

Sedgwick • Uptown, MI

3d

About The Position

The Contents Adjuster handles losses and claims for property and casualty insurers. The role examines insurance policies and other records to determine coverage; investigates claims through interviews, correspondence, records review, and property inspections; estimates repair, replacement, or compensation costs; prepares findings and negotiates settlements; and recommends litigation when a settlement cannot be reached. The adjuster also revises case reserves, supports loss-experience reporting and rate calculations, contributes to quality programs, and travels as required.

Requirements

• Appropriate state adjuster license is required.
• Obtain IIA-AIC designation within 12 to 18 months.
• Strong oral and written communication skills, including presentation skills.
• PC literacy, including Microsoft Office products.
• Demonstrated commitment to timely reporting.
• Strong customer service skills.
• Strong interpersonal skills.
• Attention to detail and accuracy.
• Good time-management and organizational skills.
• Ability to work independently or in a team environment.
• Ability to meet or exceed Performance Competencies.

Nice To Haves

• Bachelor's degree from an accredited college or university preferred.

Responsibilities

• Examine insurance policies and other records to determine insurance coverage.
• Interview, telephone, and correspond with claimants and witnesses regarding claims.
• Consult police and hospital records and inspect property damage to determine the extent of the company's liability, using investigation methods suited to the type of insurance.
• Estimate the cost of repair, replacement, or compensation.
• Prepare reports of findings and negotiate settlements with claimants.
• Recommend litigation by the legal department when a settlement cannot be negotiated.
• Attend litigation hearings.
• Revise case reserves in assigned claims files to cover probable costs.
• Assist in preparing loss-experience reports to help determine profitability and calculate adequate future rates.
• Perform other duties as assigned.
• Support the organization's quality programs.
• Travel as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level