Contents Technician
About The Position
Service Restoration, Inc. is a property restoration company that helps individuals and businesses recover from property incidents including water, fire, mold, and storm damage. The Contents Technician is part of the Content Cleaning & Restoration team and performs daily operations to help complete restoration jobs. The role involves assessing which contents affected by fire, smoke, water, mold, trauma, or other factors can be salvaged, then packing and transporting items to the company facility for cleaning and storage. Cleaned items are repackaged and returned to customers when the job is complete. The position typically works Monday through Friday, 7:30 a.m. to 5:00 p.m. Overtime is likely and may include nights, weekends, and some holidays. The role is on call and requires weekend availability. It is not remote. Compensation is $20.00–$22.00 per hour.
Requirements
- Good communication skills.
- Current valid driver’s license.
- Clear driving record and ability to be insured.
- Ability to work as part of a team and contribute as a team member.
- Willingness to undergo a criminal background check and motor vehicle history check.
- High school diploma or equivalent.
- Reliability and strong work ethic.
- Ability to lift up to 60 pounds.
- Ability to work indoors and outdoors, in inclement weather, and in smoke or other hazards associated with demolition or remodeling environments.
- Ability to stand and/or sit for long periods.
- Ability to perform bending, stooping, sitting, crouching, walking, lifting, carrying, standing, stair ascent and descent, reaching, climbing, pushing, and pulling.
- Availability for on-call work during evenings, weekends, and holidays.
Responsibilities
- Determine which affected customer items are salvageable and which are not.
- Move heavy contents in customers’ homes.
- Pick up and transport customer contents to the storage facility.
- Inventory and itemize affected contents in thorough detail.
- Clean and process affected contents.
- Repackage cleaned contents.
- Pack and transport customer contents for return after job completion.
- Use software necessary to perform the job.
- Communicate proactively with staff, homeowners, technicians, the estimator, management, and other team members.
- Represent the company professionally and show empathy and sympathy in difficult situations.
Benefits
- 401(k) with match
- Flexible spending account or Health Spending Account (FSA or HSA)
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- Short-term and long-term disability insurance
- Paid time off
- Other benefits (not specified)
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
