Content Specialist, Enterprise

Clio • Toronto, ON

3d • CA$72,200 - CA$97,800 • Hybrid

About The Position

Clio is seeking a Content Specialist to join their Enterprise Content Team in Toronto. This role is crucial for driving the team's content production and project management. The ideal candidate will be proactive, detail-oriented, and capable of producing high-quality first drafts across various content formats. They will manage the content calendar, coordinate logistics, and collaborate closely with the Content Strategist and Senior Manager, Content Strategy. This is an opportunity to contribute significantly to Clio's Enterprise content strategy and execution.

Requirements

• 3-5 years of experience in content marketing, ideally in B2B SaaS, legal technology, or a legal environment (Big Law or in-house legal).
• Strong writing and editing skills with the ability to produce clean, on-brand first drafts quickly and across multiple formats.
• Hands-on experience managing a content calendar and coordinating content workflows.
• Proficiency with Sprout Social and Asana, or equivalent tools; comfortable owning the operational side of a content program.
• Curious and proactive: you notice things, connect dots, and bring observations forward without being asked.
• Comfortable working with limited information and iterating fast; you don’t wait for a perfect amount of data to get started.
• Willing to get hands-on with Clio’s product to understand what it does and how enterprise customers use it.
• Strong brand instincts: you can tell when an AI draft sounds like AI, and you know how to fix it.
• Proficiency with AI writing and research tools is required, including Claude, Gemini, and ChatGPT.
• Candidates must be able to speak to live, practical examples of how they use these tools in their day-to-day work.

Nice To Haves

• Portfolio or examples of content produced, ideally across different formats.

Responsibilities

• Produce first drafts across content formats including blog posts, social content, email copy, one-pagers, landing pages, webinar abstracts, and campaign assets.
• Write video scripts for shorter-form content including social videos, product explainers, and supporting thought leadership formats.
• Write clearly and on-brand for enterprise audiences, adapting tone and format across channels and buyer stages.
• Utilize AI tools to accelerate drafts, ensuring output is reworked to reflect Clio’s voice.
• Iterate quickly based on feedback to produce strong drafts efficiently.
• Support the Content Strategist in developing assets by producing research, outlines, and supporting content.
• Own the day-to-day management of the Enterprise content calendar in Asana and Sprout Social, ensuring projects stay on track and deadlines are met.
• Set up and maintain content workflows in Asana, identifying and flagging bottlenecks or capacity issues.
• Schedule and publish social content through Sprout Social, ensuring correct formatting, tagging, and timing.
• Coordinate with freelancers and external contributors, including briefing, tracking deliverables, and managing timelines.
• Support integrated campaign execution by preparing and distributing content assets across web, email, social, and paid channels.
• Assist with ABM programs by adapting and personalizing content for priority accounts and key enterprise segments.
• Ensure published content is accurate, on-brand, and consistent across channels.
• Stay alert to signals from across the business (Sales, Customer Success, market trends) and proactively share insights that could inform content approach.
• Participate in cross-functional meetings and surface relevant insights to management.
• Support performance reporting by pulling data, tracking KPIs, and flagging interesting trends.
• Edit and proofread own work and supporting materials to a high standard.
• Apply SEO, conversion, and buyer journey best practices to content where relevant.
• Ensure all content adheres to brand guidelines and maintains consistency in voice, tone, and messaging.

Benefits

• Competitive, equitable salary
• Top-tier health benefits
• Dental insurance
• Vision insurance
• Hybrid work environment
• Flexible time off policy, with an encouraged 20 days off per year
• $2000 annual counseling benefit
• RRSP matching
• RESP contribution
• Clioversary recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed