[WEBTOON] Content Operations Associate
About The Position
WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators. With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainmentâs passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the companyâs content partners include Discord, HYBE, and DC Comics, among many others. We are seeking a detail-oriented and versatile Content Operations Coordinator to join our team in Los Angeles. This role is a blend of editorial creativity and operational rigor. You will be responsible for the end-to-end lifecycle of platform content, from copywriting and scheduling to quality assurance and performance analysis. The ideal candidate is a proactive troubleshooter who can maintain brand integrity while optimizing content for user engagement.
Requirements
- Exceptional written and verbal communication skills.
- Comfortable navigating CMS platforms, scheduling tools, and data analytics software.
- Strong attention to detail.
- Must be based in Los Angeles, CA (or willing to commute).
Nice To Haves
- Quantitative data analysis experience preferred.
- Bilingual in English and Korean is strongly preferred, but not required.
Responsibilities
- Execute the content strategy by managing the daily content programming calendar.
- Draft compelling, platform-specific copy for promotional materials and user-facing components.
- Manage the scheduling and deployment of promotional assets to ensure timely and accurate delivery.
- Support lifecycle marketing efforts through the creation and distribution of email campaigns.
- Rigorously enforce Brand Safety guidelines to protect the platformâs integrity and user experience.
- Perform meticulous quality checks on all user-facing components to ensure functionality and visual accuracy.
- Create, update, and maintain internal wikis and documentation for new platform features and operational workflows.
- Assist with administrative and operational tasks to ensure smooth department scaling.
- Monitor content performance and platform health.
- Utilize data to provide insights and recommendations for content optimization.
Benefits
- Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
- Health benefits, including vision and dental!
- Generous PTO and Parental Leave Top-up
- 401K Contributions
- Commuter Benefits
- Global WEBTOON and LINE FRIENDS discount program
- Winter break shutdown and a whole lot more!
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
