[WEBTOON] Content Operations Associate

WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)•El Segundo, CA

9d•$55,000 - $75,000

About The Position

WEBTOON Entertainment is seeking a detail-oriented and versatile Content Operations Coordinator to join its team in Los Angeles. The role combines editorial creativity with operational rigor and is responsible for the end-to-end lifecycle of platform content, including copywriting, scheduling, quality assurance, and performance analysis. The ideal candidate is a proactive troubleshooter who can maintain brand integrity while optimizing content for user engagement.

Requirements

Exceptional written and verbal communication skills.
Comfort navigating CMS platforms, scheduling tools, and data analytics software.
Strong attention to detail.
Must be based in Los Angeles, California, or willing to commute.
Bilingual proficiency in English and Korean is required.

Nice To Haves

Quantitative data analysis experience.
Airtable experience.
Calendar or scheduling management experience.
Microsoft Suite and Microsoft Excel skills.
Data analysis and data presentation skills.

Responsibilities

Manage the daily content programming calendar to execute the content strategy.
Draft compelling, platform-specific copy for promotional materials and user-facing components.
Schedule and deploy promotional assets to ensure timely and accurate delivery.
Support lifecycle marketing by creating and distributing email campaigns.
Enforce Brand Safety guidelines to protect platform integrity and user experience.
Perform quality checks on user-facing components to ensure functionality and visual accuracy.
Create, update, and maintain internal wikis and documentation for platform features and operational workflows.
Assist with administrative and operational tasks to support department scaling.
Monitor content performance and platform health.
Use data to provide insights and recommendations for content optimization.