Content Expansion Associate

Project Expedition • Atlanta, GA

3d • $45,000 - $50,000 • Remote

About The Position

Project Expedition is hiring a Content Expansion Associate for its Supplier Partnerships Team. This remote, U.S.-based role helps onboard new tour operators and suppliers and prepare them to launch on the platform. The associate manages onboarding projects, builds supplier relationships, reviews content, supports technical setup, and collaborates with internal teams to solve problems and improve processes. The position is suited to an organized, detail-oriented, proactive person who can manage multiple projects at once.

Requirements

• 2–4 years of experience in supplier onboarding, account management, operations, content management, or a similar role.
• Strong organizational and project management skills.
• Excellent attention to detail.
• Ability to manage multiple projects and deadlines.
• Strong written and verbal communication skills.
• Strong relationship-building skills.
• Comfort working with operational and technical teams.
• Basic understanding of APIs and how they deliver pricing, availability, and content to a platform.
• Comfort working with data across multiple systems and CRMs.
• Self-motivated and able to work independently.
• Comfort working in a fast-paced environment.
• Fluent in English with strong written communication skills.

Nice To Haves

• Marketplace, e-commerce, or travel industry experience.

Responsibilities

• Manage supplier onboarding from initial engagement through launch.
• Serve as the primary point of contact for suppliers during onboarding.
• Guide suppliers through onboarding requirements, content standards, and platform processes.
• Track onboarding timelines, activation rates, and quality standards.
• Coordinate onboarding activities across multiple internal teams.
• Answer supplier questions and proactively resolve onboarding challenges.
• Review and improve product descriptions, inclusions, meeting points, images, and other content.
• Conduct quality checks before products go live.
• Work with suppliers to resolve missing or inaccurate information.
• Support supplier integrations and technical onboarding.
• Troubleshoot day-to-day operational and technical issues.
• Identify opportunities to improve onboarding processes and documentation.
• Track onboarding performance and share insights with the team.
• Use AI tools to streamline and automate repetitive tasks and processes.

Benefits

• Annual company bonus up to $3,000 based on company targets, with deferred eligibility.
• 15 days of paid leave, increasing to 20 days after 2 years.
• Company healthcare plan with a $10,500 company contribution and two fully covered plan options.
• 401(k) company plan.
• $500 annual work-from-home budget.
• $250 annual training budget.
• TSA PreCheck.
• $750 annual Project Expedition tour credits.
• Employee discounts on thousands of tours and activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed