Content Design & Communications, Vice President
About The Position
The Content Design & Communications, Vice President role is part of the Chief of Staff Office within JPMorgan’s Global Finance Technology organization, which has 1,600 people. The role shapes communication strategies, develops content, and analyzes data to advance organizational objectives and foster a positive, inclusive culture. The position develops and implements communications for business and technical partners and creates content for global communication channels. It supports product development, operational, and cultural goals through strategic communications, stakeholder engagement, and measurement of communication effectiveness. The role also develops and maintains dashboards and reports to monitor key performance indicators and provide actionable insights for strategic decisions.
Requirements
- 5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focused on digital products and platforms.
- Proven experience in communications, content design, or a related field within a corporate or technology environment.
- Expertise in written and verbal storytelling, creating clear and engaging content that conveys complex information.
- Excellent verbal communication skills and experience collaborating with senior leaders.
- Strong creative problem-solving skills, data-driven critical thinking, and willingness to learn.
- Ability to design effective content architecture that organizes and structures content for a better user experience and easy navigation in products or websites.
- Experience with data visualization tools such as Tableau, Databricks, or similar platforms to develop and maintain dashboards and reports.
- Strong organizational skills and ability to manage multiple projects simultaneously.
- Ability to build relationships and influence, organize, and direct people across seniorities, teams, and departments.
Responsibilities
- Develop and execute program development and communications strategies by identifying and recommending communication needs, capabilities, and solutions that support operational and cultural objectives.
- Write and design content for executive messages and presentations, global and location-specific events, and strategic communications initiatives.
- Measure the effectiveness and organizational impact of communication messages, channels, and programs using data-driven insights.
- Use data analytics to clarify and enhance messaging and optimize efficiency and effectiveness within the technology organization.
- Develop and maintain dashboards and reports to track key performance indicators and metrics, and analyze data to inform strategic decision-making.
- Identify and mitigate risks, proactively address potential roadblocks, and implement contingency plans.
- Collaborate with cross-functional teams and senior stakeholders across regions and lines of business.
- Champion globally inclusive cultural initiatives focused on engaging and motivating the global workforce.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
