Content Coordinator

Luci • New York, NY

1d • Hybrid

About The Position

The Content Coordinator is an individual contributor on Luci Creative's Narrative Design team, which develops story-driven foundations and narrative strategies for visitor experiences at museums, visitor centers, memorials, and other venues. Reporting to the Head of Narrative Design, the role is responsible for researching, organizing, and tracking project content. The coordinator conducts in-depth research, builds and maintains content management systems and databases, and ensures information is accurate, current, and clearly presented to colleagues and clients. Working with Narrative Design, Design, and Project Management, the role supports development and delivery of visitor experiences from concept through installation.

The role supports senior Narrative Design team members in creating and delivering narrative design strategies and interpretive plans aligned with client goals and audience needs. It involves implementing storytelling strategies across multiple mediums, researching best and emerging practices in storytelling and visitor engagement, contributing ideas, and supporting ideation workshops and internal creative reviews.

The coordinator researches historical, scientific, and cultural topics; distills complex information into reports, spreadsheets, and presentations; and maintains databases and templates for exhibit components and interpretive copy. Client-facing work includes preparing updates and research summaries, copyediting materials, supporting presentations and workshops, and helping project participants understand project vision, scope, timelines, and deliverables. The role also collaborates across design disciplines and with external partners to integrate content into exhibit experiences and maintain thorough, current documentation.

The role requires in-studio presence at Luci Creative's Brooklyn, New York City office at least three days per week. Some travel is required for client meetings, site visits, installations, and professional development. Site visits and installation support may involve walking, standing, and navigating active construction or fabrication environments.

Requirements

• Bachelor's degree in Museum Studies, History, Anthropology, Education, Design, or a related field.
• Working knowledge of exhibition design.
• At least 3 years of experience conducting academically rigorous research and fact-checking content.
• Ability to maintain complex content management systems and databases across multiple platforms.
• Proficiency with Microsoft Office and Google Workspace.
• Excellent writing and copywriting skills, with meticulous attention to detail.
• Ability to articulate ideas verbally and in writing to team members, clients, and stakeholders, and comfort presenting in formal and informal settings.
• Willingness to adapt to changing project needs and seek out, receive, and apply feedback from colleagues and clients.
• Ability to walk, stand, and navigate active construction or fabrication environments during site visits and installation support.

Nice To Haves

• Master's or other advanced degree in a relevant field.
• At least 2 years of exhibition design knowledge or experience is ideal.
• Familiarity with Adobe InDesign.

Responsibilities

• Support senior Narrative Design team members in developing and delivering narrative design strategies and interpretive plans aligned with client goals and audience needs.
• Implement storytelling strategies across multiple mediums.
• Seek out best and emerging practices in storytelling, visitor engagement, museology, and interpretive methodologies.
• Contribute ideas to refine and innovate narrative design strategies with client audiences and goals in mind.
• Support colleagues through ideation workshops and internal creative reviews.
• Conduct in-depth research into historical, scientific, and cultural topics.
• Document and distill complex information into succinct reports, spreadsheets, and presentations.
• Create, manage, and maintain databases tracking artifacts, assets, images, and other exhibit components.
• Create, manage, and maintain templates for drafting, reviewing, and editing interpretive copy and exhibit scripts.
• Prepare and deliver status updates, research summaries, and other documentation to colleagues, clients, and stakeholders.
• Copyedit client-facing and public-facing materials for accuracy, grammar, and adherence to brand guidelines.
• Support and co-facilitate client presentations and workshops with senior team members.
• Promote awareness and understanding of each project's vision, scope, timeline, and deliverables.
• Collaborate with narrative, 2D, and 3D designers and media specialists to integrate storytelling and interpretive content into exhibit experiences.
• Support Project Managers and Creative Directors in maintaining creative excellence while meeting project budgets, timelines, and goals.
• Coordinate with external collaborators to ensure documentation is thorough, current, and complete.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level