Content & Communications Lead

Loka, Inc

8h • Remote

About The Position

At Loka, we are seeking a Senior Content & Communications Lead who is an exceptional writer, sharp thinker, and obsessive about clarity. This is a hands-on senior individual contributor role where you will own our content end-to-end, including long-form, short-form, sales enablement copy, web, email, and narrative assets that shape how Loka is perceived by AWS sellers, buyers, and the market. You will initially partner closely with the CMO and within 6 months be trusted to ship externally without oversight, make confident editorial calls, and raise the quality of every piece of communication that goes out under Loka's name. This role requires someone who deeply understands Loka's business, audience, and competitive landscape, and can translate that understanding into sharp, accurate, audience-ready writing. You should be able to take a vague brief and develop a structured plan, and translate conversations with engineers, clients, or AWS representatives into effective content. A background in engineering, cloud, software, services, or B2B tech is essential, as Loka is a full-stack software consultancy specializing in production AI, agentic systems, cloud migrations, and data platforms for regulated industries. The ideal candidate will speak this technical language fluently. You must possess the rigor to translate technical substance into impactful content, ask sharp questions, explain your choices, and care about audience and objective as much as craft. Deep fluency in evolving content and marketing strategies, including the use of AI and agents, is also important. Loka emphasizes sustainable, long-term growth over short-term burnout.

Requirements

• 5+ years of experience in content, communications, editorial, or marketing writing roles — ideally at a services, consulting, or B2B technology company
• A background in at least one of: engineering, cloud, software, services, or B2B tech. This could be a former engineer or developer who moved into content, a writer with years of experience at a cloud / AI / SaaS / enterprise software company, a journalist who covered enterprise tech, or someone who grew up in a B2B services environment. Engineering background is the strongest plus.
• Exceptional writing skills across formats: long-form, short-form, email, sales assets
• Demonstrated ability to write credibly about technical topics — AI, cloud, data, software — for both technical and business audiences
• Strong editorial judgment: taste, audience calibration, and a clear sense of when something is ready to ship
• Excellent verbal and written English communication skills
• Strong organizational skills and the ability to manage multiple fast-moving priorities
• Deep curiosity about AI-enabled content workflows and good judgment about their limitations
• Based in the United States with eligibility to work in the US

Responsibilities

• Own and produce high-impact external content — case studies, web pages, landing copy, sales emails, offers, social posts, thought leadership, campaign narratives
• Translate Loka's technical wins (GenAI, agentic systems, cloud migrations, regulated-industry deployments) into sharp, accurate, audience-ready writing that lands with AWS sellers and buyers
• Develop and maintain the working understanding of Loka's offerings, audiences, and positioning needed to write independently without heavy SME hand-holding
• Sit on calls with engineers, SMEs, AWS partners, and clients — and turn what you heard into content that's accurate, persuasive, and on-brand
• Shape Loka's editorial and content strategy within your domain — what we're saying, to whom, through what, and why now
• Bring point of view to content planning: propose pieces, angles, and campaigns based on Loka's priorities (AWS co-sell, regulated industries, production AI work) rather than waiting for assignments
• Defend editorial choices with clear reasoning rooted in audience and objective
• Hold the Loka brand and voice across every format and channel
• Self-edit before handoff. Don't hand over work you can't defend as ready to ship
• Produce content that captures the "so what" for AWS sellers and buyers, not just surface-level summaries
• Use Claude and other AI tools meaningfully to accelerate drafting, research, editing, and repurposing
• Apply judgment about what should be automated, what should be assisted, and what still needs a human eye and brain

Benefits

• 5/4 schedule with every other Friday off — 26 extra days off a year
• 100% remote work
• Premium health insurance
• 401(k) matching
• Short- and long-term disability coverage
• Paid sick days and local holidays
• Premium mental health subscriptions
• Continuous Learning Support

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed