Content Automation Manager

MFS • Boston, MA

10d • Hybrid

About The Position

The Content Automation Manager is responsible for content automation strategy, developing, implementing, and maintaining innovative automated solutions to streamline the creation of presentation slides and templates, ensuring alignment with brand standards and organizational needs. This role collaborates with cross-functional teams, including but not limited to Global Presentation Solutions (GPS), Global Product, SAIG, Product Ownership and GIT, to identify opportunities for workflow automation, maintain template libraries, and provide training and support for automated systems. By leveraging expertise in content automation, presentation design, automation tools, and emerging technologies, the Strategist - Content Management enhances efficiency, consistency, and quality in content delivery across the organization.

Requirements

• Bachelor’s degree in graphic design, Information Technology, Communications, or a related field (or equivalent experience) preferred.
• 6-8+ years of proven experience in presentation design and template creation, preferably with automation tools.
• Experience in developing automation strategy and designing content architectures for reuse (modular components, content models, metadata/taxonomy, and lifecycle management) to support automated assembly.
• Working knowledge of workflow automation concepts and platforms (e.g., templating engines, content management systems, APIs/integrations) and how they enable scalable content production.
• Strong analytical skills to define instruments and interpret KPIs for content operations and automation performance; uses insights to drive continuous improvement.
• Proven ability to lead through influence across content creators, designers, product owners, and engineering teams; comfortable with ambiguity and iterative delivery.
• Strong stakeholder management skills, including translating business needs into requirements, influencing decisions, and communicating tradeoffs and outcomes.
• Proficiency in Microsoft PowerPoint, Seismic and other automation platforms.
• Strong understanding of branding, visual communication, and layout principles.
• Excellent critical thinking skills and attention to detail.
• Effective communication and collaboration skills.
• Ability to manage multiple projects and deadlines in a challenging environment.
• Strong knowledge of Agile Methodology, roles, and process.
• Experience in defining and executing content automation strategies.
• Experience with content management systems, such as Seismic, and cloud collaboration tools.
• Background in training or user support for digital tools.

Nice To Haves

• Management experience preferred.
• Knowledge of scripting languages for automation (e.g., VBA, Python).
• Familiarity with workflow automation tools, such as Workfront and/or M365.

Responsibilities

• Define content automation strategy, setting standards for modular content (templates, components, taxonomy/metadata, naming conventions, and versioning) to enable automation, reuse, and rapid updates.
• Partner with Product, Technology, and platform owners (e.g., Seismic/M365) to integrate source-of-truth data and content repositories into automated slide generation workflows.
• Embed risk, compliance, and auditability into automated content workflows (approvals, disclosures, retention, and change logs) in partnership with relevant control functions.
• Pilot and scale automation use cases (e.g., updates, refreshes, localization, personalization) and quantify value (time saved, defect reduction, reuse, and adoption).
• Drive change management for new automation capabilities Ownership and GIT.
• Develop and implement automated solutions for generating content slides and presentation templates using tools such as Microsoft PowerPoint and Seismic, working in collaboration with Global Presentations Solutions (GPS), Global Product, Product.
• Collaborate with stakeholders to gather requirements and identify opportunities for automation in slide and template creation workflows.
• In accordance with MFS Brand Guidelines, provide oversight for designing visually appealing and consistent templates that support various presentation needs.
• Maintain and update template libraries, ensuring accessibility and relevance for different departments and projects.
• Provide training and support to team members on utilizing automated slide and template systems.
• Working in collaboration with Product Owners and GIT Agile Teams, will develop a governance model to ensure a consistent process for enhancements of new Slide Library capabilities and templates.
• Management of potential Team members as the Seismic and the slide library continue to evolve at MFS.

Benefits

• Competitive incentive bonus
• MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company - sponsored 401(k)
• Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider
• Education Assistance: Tuition reimbursement up to $8,000 annually
• Education Assistance: Access to discounted tutors and college coaches
• Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
• Choice of medical and dental plans and an and an employer contribution into the Health Savings Account
• Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)
• Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree