Content and Digital Communications Specialist

The Coordinating Center • Millersville, MD

2d • Remote

About The Position

The Content and Digital Communications Specialist advances The Coordinating Center’s communications strategy by producing high-quality, mission-aligned content for email, website, social media, intranet, and other digital platforms. Working with the Marketing and Communications Project Manager and under the direction of the Senior Vice President of Communications and External Affairs, the specialist develops communications to strengthen organizational visibility, engagement, fundraising, business development, and advocacy.

The role supports newsletters, press releases, impact stories, and internal and external events. It ensures content is accessible, consistent with the organization’s brand, and optimized for performance. The ideal candidate is a strong writer and editor with experience in digital communications, nonprofit storytelling, and content marketing, and can use web and email platforms and analytics to improve communications effectiveness.

Requirements

• Bachelor’s degree in Communications, Marketing, Digital Media, or a related field.
• At least two years of experience in content creation, digital communications, and/or nonprofit marketing.
• Excellent writing and editing skills, including the ability to tailor content to different audiences.
• Familiarity with website content management systems such as WordPress and email marketing platforms such as Constant Contact or Mailchimp.
• Knowledge of basic SEO principles and digital accessibility standards.
• Strong organizational and project management skills, with attention to detail.
• Proficiency with Microsoft Office Suite, including Teams, Word, and Excel, and Adobe.
• Collaborative mindset and ability to translate technical or policy-related content into compelling stories.

Nice To Haves

• Experience using design platforms such as Canva or Adobe Creative Suite.

Responsibilities

• Develop clear, consistent, brand-aligned messaging for email, websites, intranet, social media, newsletters, blogs, and press releases.
• Interview clients and stakeholders to develop impact stories and testimonials.
• Translate complex programmatic or policy-related information into clear, engaging plain language for diverse audiences.
• Support legislative and policy communications and storytelling aligned with advocacy efforts.
• Create and edit PowerPoint presentations, talking points, scripts, and messaging materials for internal and external use.
• Ensure content follows brand guidelines, the organization’s voice, and plain-language principles.
• Maintain the organization’s social media, websites, and intranet in coordination with the Marketing and Communications Project Manager.
• Maintain the editorial calendar and ensure campaigns deliver consistent messaging that supports organizational goals and engagement.
• Ensure content is accessible, current, and optimized for SEO and readability.
• Track and report on key performance indicators, including email open and click rates, website traffic, and social engagement.
• Use analytics and digital platform dashboards to refine campaigns and recommend improvements to communications effectiveness.
• Coordinate visual and written campaign content with the Marketing and Communications Project Manager to align with branding efforts.
• Support communications for internal and external events, including promotion and audience engagement before, during, and after events.
• Support development and fundraising through scripts, donor communications, and post-event summaries.
• Support business development by contributing to proposals, pitch decks, case studies, and external messaging materials.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Matching 403(b)
• Short-term and long-term disability options
• 11 paid holidays
• Winter break
• Generous PTO accrual
• Professional development funds
• Funds for furthering education

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level