Contact Center Customer Service Representative

Union Wireless

2d • Onsite

About The Position

On-site call center position in Mountain View WY 82939. As a Contact Center Customer Service Representative, you'll dive headfirst into resolving inquiries and building lasting relationships with our customers. Your knack for problem-solving and passion for people will truly shine in this role. You'll be compensated with a competitive salary ranging from $17.75 to $20.40 per hour. The schedule for this on-site position is 11am-9pm or 9pm to 7am, 10-hour shifts. Take part in team collaborations, enjoy work-life balance, and engage with the community and customers through various events. Join us in delivering top-notch service while growing both professionally and personally. In this role, every interaction is an opportunity to make a lasting impact. As a Contact Center Customer Service Representative, you'll immerse yourself in a customer-obsessed environment, honing your problem-solving skills and delivering top-notch service with every call. Our culture is built on the foundation of unity, where we support one another, share innovative ideas, and grow side by side. We are committed to your professional success and will help you thrive in your role. Work with a dedicated team that values your contributions and aims to create a rewarding work experience for all.

Requirements

• Proficiency in Microsoft Office
• Ability to make quick, strategic decisions
• Self-starter
• Detail-oriented
• Excellent time management skills
• Strong communication skills
• Strong relationship-building abilities
• Deep sense of integrity
• Commitment to excellence
• Positive energy
• Intellectual curiosity

Responsibilities

• Resolving customer inquiries
• Building lasting relationships with customers
• Making quick, strategic decisions that align with business objectives
• Interacting professionally with diverse personalities

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Flexible Spending Account
• Competitive Salary
• Paid Time Off
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed