Casual/Seasonal Contact Center Assistant

Compeer Financial • Mankato, MN

8d • Onsite

About The Position

Compeer Financial is hiring a casual/seasonal Contact Center Assistant to provide administrative and processing support to the Contact Center during a high-volume seasonal period. The on-site position is based in Mankato, Minnesota, and requires a minimum commitment of 20 hours per week, with the opportunity to work up to 40 hours per week based on business needs. The detailed position description states the assignment is expected to run from mid-November 2026 through February 2027.

The assistant helps ensure team members and clients receive accurate, efficient, and reliable service by processing correspondence and client requests, maintaining records and tracking systems, and supporting seasonal statement and tax-appointment activity. The position requires a high school diploma or equivalent and the ability to handle confidential client and financial information appropriately. Previous administrative, customer service, financial services, or document-processing experience is preferred.

The role is on-site in Mankato. Casual/seasonal and intern team members are not eligible for the listed benefits except for state-mandated programs. The stated base pay range is $19–$21 per hour; the actual rate depends on factors including year in school, work experience, transferable skills, business needs, and market demands. Applicants must be authorized to work for any employer in the United States; Compeer Financial cannot sponsor or take over sponsorship of an employment visa at this time.

Requirements

• High school diploma or equivalent.
• Ability to work on-site in Mankato, Minnesota, for the seasonal assignment and required schedule.
• Ability to handle confidential client and financial information appropriately.
• Basic computer proficiency and ability to learn new systems and processes.
• Minimum commitment of 20 hours per week, with the opportunity to work up to 40 hours per week based on business needs.
• Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

• Previous administrative, customer service, financial services, or document-processing experience.

Responsibilities

• Open, scan, and index collateral insurance mail.
• Index client tax returns and update related case records in Salesforce.
• Process and route return mail and other incoming correspondence.
• Maintain tracking systems and follow department procedures and best practices.
• Process loan and lease payoff requests.
• Complete client change-of-address requests.
• Resend annual and tax statements, including during seasonal increases in statement volume.
• Schedule client tax appointments.
• Set up and register clients for events.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED