Consumer Loan Underwriter II

Arizona Financial Credit Union•Phoenix, AZ

1d•Hybrid

About The Position

The position is responsible for reviewing, analyzing, and approving, countering, or denying consumer credit requests within established individual authority limits in accordance with company and industry guidelines. This role involves distinguishing between patterns and anomalies within the context of the entire credit application to assess the creditworthiness of a borrower. The underwriter will assess and mitigate credit risk, explain the rationale for decisions, and underwrite successfully to Level V limits as outlined in the Lending Authority Schedule. Accountability lies in balancing quality underwriting with exceptional service experiences, with an emphasis on decision time frames on all loan applications. The role aims to maximize each opportunity to create or expand a mutually beneficial member relationship while identifying additional loan opportunities. It requires demonstrating habits and behaviors consistent with brand guidelines aimed at becoming the borrowers’ lender of choice. Maintaining knowledge of loan product guidelines, internal policies and procedures, and industry regulation requirements is crucial. Proficiency in underwriting Auto loans (direct and indirect), Unsecured personal loans, Credit cards, Home equity loans (closed end and HELOC), and Recreational loans (including RVs, motorcycles, and boats) is necessary. The position demands strong critical thinking skills in evaluating credit scenarios and decision making, and the ability to evaluate creditworthiness to determine eligibility for income waivers or verify income through analysis of account activity, including direct deposit review or third-party verification tools (e.g., The Work Number). The underwriter will also assist co-workers with developing sound credit decisions, critical analysis skills, and identifying additional loan opportunities. Other job-related duties may be assigned.

Requirements

High School diploma or general education degree (GED).
Five (5) years’ experience in a financial institution or related field.
Three (3) year consumer loan underwriting experience at a financial institution.
Ability to work efficiently and responsibly in an environment with multiple work demands and short timeframes.
Knowledge of computers and software applications.
Ability to type 45 words per minute.
Ability to read, write, speak, and use proper grammar in English.
Ability to read and comprehend written instructions, correspondence, memos, and procedure manuals.
Ability to communicate effectively by telephone to others regarding sensitive inquiries or concerns.
Ability to calculate rates, ratios and percentages and other variables to make sound loan decisions.
Ability to make decisions based on training, commonsense understanding, and guidelines.
Must be proficient and knowledgeable regarding credit reporting, having the ability to read, understand, and interpret a credit report and how the credit is trending.
Must be detail oriented to ensure work is consistent and accurate and credit decisions are executed in compliance and procedures.
Ability to analyze information, assess and mitigate risk using critical thinking skills.
Ability to think outside the box to identify ways to improve a member’s financial situation and effectively communicate those opportunities within decision notes.
Must possess knowledge of Fair Lending Laws, Reg B, Reg C, and Reg Z.

Nice To Haves

None.

Responsibilities

Reviewing, analyzing, and approving, countering, or denying consumer credit requests within established individual authority limits in accordance with company and industry guidelines.
Distinguishing between patterns and anomalies within the context of the entire credit application to assess the creditworthiness of a borrower.
Assessing and mitigating credit risk and explaining rationale for decisions.
Underwriting successfully to Level V limits as outlined in the Lending Authority Schedule.
Balancing quality underwriting with exceptional service experiences with an emphasis on decision time frames on all loan applications.
Maximizing each opportunity to create or expand a mutually beneficial member relationship while identifying additional loan opportunities.
Demonstrating habits and behaviors consistent with brand guidelines aimed at becoming the borrowers’ lender of choice.
Maintaining knowledge of loan product guidelines, internal policies and procedures, and industry regulation requirements.
Applying strong critical thinking skills in evaluating credit scenarios and decision making.
Evaluating creditworthiness to determine eligibility for income waivers or verifying income through analysis of account activity, including direct deposit review or third-party verification tools (e.g., The Work Number).
Assisting co-workers with developing sound credit decisions, critical analysis skills, and identifying additional loan opportunities.
Performing other job-related duties as assigned.