Consumer Loan Title Processor I
About The Position
Keep Things Moving. Protect What Matters. Join First Commerce Credit Union as a Consumer Loan Title Processor! At First Commerce Credit Union, we don't just process loans, we help our members achieve important milestones while protecting the Credit Union's financial interests. We're looking for a detail-oriented, organized, and service-driven Consumer Loan Title Processor to play a critical role in ensuring vehicle and vessel titles are properly processed, tracked, and perfected. If you thrive in a fast-paced environment, enjoy solving problems, and take pride in accuracy and compliance, this is your opportunity to make a meaningful impact while delivering Remarkable Member Service.
Requirements
- High school diploma or GED required; associate degree preferred.
- Three (3) or more years of title processing, lending operations, automotive finance, or financial institution experience.
- At least one (1) year of auto lending, loan processing, or loan officer experience.
- Knowledge of vehicle titles, lien perfection, and consumer lending processes.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication and member service abilities.
- Proficiency in Microsoft Word and Excel.
- Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
Nice To Haves
- Experience with quality control, auditing, compliance, or ELT systems is a plus.
Responsibilities
- Review loan packages and submit title documentation accurately and timely.
- Ensure liens are properly recorded on consumer, business vehicle, vessel, and indirect loans.
- Maintain accurate records and monitor pending titles to quickly resolve exceptions.
- Work closely with members, dealerships, financial institutions, and state agencies to address title-related matters.
- Process paid loan title releases and ensure timely notification to all parties.
- Support lending and processing teams with title requirements, documentation standards, and process guidance.
- Research and resolve title issues while ensuring adherence to Credit Union policies and regulatory requirements.
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Employee assistance programs
- Ongoing training and professional development
- Clear career advancement opportunities
- $500 referral bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
