Consumer Loan Officer 1

Sunward Federal Credit UnionEdgewood, NM
Onsite

About The Position

This role plays a pivotal part in advising, reviewing, and evaluating member’s lending needs for personal loans and credit cards.

Requirements

  • Excellent interpersonal and negotiation skills.
  • Excellent organizational skills and attention to detail.
  • Strong proficiency with Microsoft Office applications.
  • Familiar and comfortable with information technology, particularly digital means of communication.
  • Strong organizational skills in managing multiple initiatives.
  • Strong analytical and problem-solving skills.
  • Proficiency in assessing creditworthiness and understanding credit scoring systems.
  • Proven ability to meet and exceed sales targets.
  • Basic knowledge of consumer loan products, regulations, and market trends.
  • Basic knowledge of compliance with federal and state lending regulations (e.g., Equal Credit Opportunity Act, Fair Lending, Truth in Lending Act).
  • Minimum one year’ experience in financial institutions or related experience.
  • Minimum high school diploma/GED or more than one year of related experience.

Nice To Haves

  • Bilingual abilities may be preferred, depending on the market served

Responsibilities

  • Evaluate loan applications and documentation by confirming creditworthiness.
  • Improve loan applications and documentation by informing the applicant of additional requirements.
  • Complete loan contracts by explaining provisions to the applicant; obtaining signatures and notarizations; collecting fees.
  • Help members by answering questions, responding to requests.
  • Maintain confidence by keeping loan information confidential.
  • Ensure compliance with all regulatory requirements and internal policies.
  • Manage the loan process from application to disbursement and beyond, including regular follow-up with members to assess their financial status.
  • Educate and advise members on such matters as appropriate financial planning, policies, and rates.
  • Provide comprehensive memo notes for the underwriter's review that contain relevant information to assist in loan decision-making.
  • Perform other duties as assigned by management.
  • Input information into the consumer loan operating system.
  • Evaluate credit worthiness and utilize credit reports to verify accuracy of the loan application.
  • Verify and inspect collateral offered.
  • Calculate loan payments, determine loan to value (LTV) and ascertain loan payoffs to other financial institutions.
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