Consumer Lending Title Specialist I, II, III, Senior

Global Credit Union • Anchorage, AK

12h • Onsite

About The Position

This role is responsible for processing titles, UCC filings, and other security instruments to perfect the credit union's lien. The position involves delivering prompt, professional, knowledgeable, and courteous member service. Key duties include reviewing, collecting, monitoring, and processing documentation for lien recording, conducting follow-up on pending titles, and managing a moderate volume of telephone interactions alongside manual document processing. Accurate documentation of all title management system activity is required. The specialist will also inform management of aged accounts or unusual activity, act as a liaison with other departments, perform maintenance functions such as obtaining loan payoff information, and ensure compliance with all applicable laws, rules, regulations, policies, and procedures. Responsibilities also include performing title follow-up on indirect (dealer) loans as assigned and other duties as assigned by management.

Requirements

• High school graduate or equivalent.
• Self-motivated, resourceful, with high attention to detail and the ability to proactively seek solutions.
• Excellent organizational skills, communication abilities, and robust analytical and problem-solving abilities.
• Proficient in Microsoft Office Suite.
• Ability to learn new computer systems.
• Proven acceptable performance standards as established by management for specific categories (I, II, III, Senior).
• Directly related work experience and/or accelerated training completion may be substituted for tenure.

Responsibilities

• Process titles, UCC filings, and other security instruments to perfect the credit union's lien.
• Review, collect, monitor, and process documentation necessary to perfect the credit union's security interest (lien) on the title, UCC filings and other security instruments in at least one state.
• Conduct consistent follow-up on accounts pending title to ensure timely lien recording in accordance with applicable laws and regulations.
• Perform duties requiring a moderate volume of inbound and outbound telephone interactions in tandem with manual processing of administration of physical documents and records.
• Document all title management system activity accurately and thoroughly.
• Inform management of any aged accounts pending title or unusual activity and collaborate with other departments as a liaison.
• Perform maintenance functions, including obtaining loan payoff information for the preparation of stop payments as needed.
• Ensure compliance with laws, rules, regulations, policies and procedures applicable to titling processes and related credit union activities.
• Perform title follow-up on indirect (dealer) loans pending title, as assigned.
• Perform other duties as assigned.

Benefits

• Short-term and long-term incentives
• Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
• 401(k) plan with a 5% match
• Employee Assistance Program (EAP)
• Life and disability coverage
• Voluntary cash benefits for accident, hospitalization and critical illness
• Tuition Reimbursement
• Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED