About The Position

The Consumer Lending Operations Specialist supports and funds consumer lending products, including auto and unsecured lending. Comprehensive knowledge and experience in auto lending is required. The role performs operational duties supporting the consumer lending business, reviews and funds automobile loan applications in line with credit decisions and approved guidelines, and helps ensure service-level and regulatory requirements are met. The position may require overtime and some Saturdays as needed.

Requirements

  • At least 2 years of experience in auto loan funding.
  • Applied knowledge of loan funding fundamentals and standard industry practices.
  • Excellent organizational skills and attention to detail, including the ability to identify problems in a loan.
  • Strong math skills and computer literacy, including proficiency with Microsoft Office.
  • Ability to work under pressure, multitask, and meet deadlines in a fast-paced environment.
  • Excellent verbal and written English communication skills and negotiation skills.
  • Willingness to perform multiple functions throughout the day as needed.
  • Ability to work well on a team in a production environment with service-level standards.
  • Ability to work overtime and some Saturdays as needed.

Nice To Haves

  • Experience with other consumer lending products, such as unsecured lending or credit cards.

Responsibilities

  • Review and fund consumer automobile loan applications in accordance with credit decisions, approved guidelines, and policy constraints while meeting service-level agreements.
  • Prepare required write-ups, as applicable, and complete due diligence and background evaluations before loan funding.
  • Communicate with appropriate parties to satisfy loan conditions and provide strong internal and external customer service.
  • Review and evaluate loan-file documentation for accuracy and completeness.
  • Contribute to operational efficiencies and meet or exceed key performance indicators in a team-oriented, fast-paced environment.
  • Prepare and complete journal entries and reconciliations.
  • Ensure applications and loans meet regulatory requirements.
  • Perform other duties as assigned to meet business and company needs.

Benefits

  • Medical, dental, vision, and life insurance.
  • Paid sick leave, three weeks of vacation, and approximately 11 holidays per year.
  • HSA or FSA account and other voluntary benefits.
  • 401(k) retirement savings plan with employer match.
  • 529 Savings Plan.
  • Employee Mortgage Loan Program.
  • Free access to an Axos Bank account with self-directed trading.
  • Eligible for an annual discretionary cash bonus target of 10%.
  • Eligible for an annual discretionary restricted stock units bonus target of 10%.
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