Consumer Insights Intern

Tencent • Los Angeles, CA

1d • Onsite

About The Position

Tencent is seeking an early-career consumer insights researcher passionate about video games to join its Consumer Insights team in Los Angeles. The intern will support research across Level Infinite, Tencent’s global games publishing brand, and work with partner studios around the world. Projects may include market sizing, audience deep dives, player surveys, and go-to-market support across games of different genres and business models. The intern will have a mentor and gain experience with varied research methods, stakeholders, and titles, including live games and games in development.

The role is based full time in the Playa Vista office. Candidates must be authorized to work in the United States for the duration of the internship. The expected base pay is $24.81 to $42.70 per hour, varying according to job-related knowledge, skills, and experience.

The position is eligible for one hour of paid sick leave for every 30 hours worked and up to 13 paid holidays per calendar year. Full-time interns are also eligible to enroll in the company-sponsored medical plan, subject to applicable plan terms and conditions.

Requirements

• Currently studying or recently completed a degree in marketing, business, psychology, economics, data, social sciences, or a field with a relevant research focus.
• Early in career and keen to learn about the games industry.
• Comfortable working with quantitative data, identifying outliers, and cleaning messy datasets.
• Able to communicate complex findings clearly in writing and verbally.
• Organized and detail-focused, with a habit of checking work.
• Must be authorized to work in the United States for the duration of the internship.
• Must be able to work full time in the Playa Vista office.

Nice To Haves

• Experience using SPSS, R, Tableau, Power BI, or a survey tool such as Qualtrics.
• Plays games or is genuinely curious about why people play the games they do.

Responsibilities

• Support senior researchers in delivering end-to-end studies using player surveys, focus groups, interviews, and playtests.
• Help scope and prepare research, draft and test questionnaires, check survey links and logic, and perform quality control, proofreading, data cleaning, and sense-checking.
• Analyze quantitative and qualitative data and create clear charts, concise slides, written summaries, and actionable interpretations for projects.
• Coordinate with vendors for fieldwork or help prepare and run playtests and focus groups in the Los Angeles lab, including managing participant logistics.
• Support research reporting and readouts so findings reach relevant stakeholders in a useful format.
• Take on increasing ownership as skills and experience develop.

Benefits

• One hour of paid sick leave for every 30 hours worked.
• Up to 13 paid holidays throughout the calendar year.
• Eligibility for the company-sponsored medical plan for full-time interns, subject to applicable plan terms and conditions.
• Mentor providing regular feedback.
• End-to-end experience on live projects, from research question to debrief conversations.

What This Job Offers

• Career Level: Intern