Consumer Insights Intern

Tencent • Los Angeles, CA

2d • $25 - $43 • Onsite

About The Position

Tencent is seeking an early-career consumer insights researcher with an interest in videogames to join Level Infinite’s Consumer Insights team in Los Angeles. The intern will support consumer insights and user research work across Level Infinite, Tencent’s global games publishing brand, and collaborate with partner studios around the world. Work may include market sizing, audience research, player surveys, and other go-to-market support. The intern will have a mentor and gain experience with a variety of research methods, stakeholders, and game titles, both live and in development.

The position requires working full time in the Playa Vista office and authorization to work in the United States for the duration of the internship. The expected base pay is $24.81 to $42.70 per hour, depending on job-related knowledge, skills, and experience. The position includes paid sick leave and up to 13 paid holidays. Full-time interns are eligible to enroll in the company-sponsored medical plan, subject to applicable plan terms and conditions.

Requirements

• Studying toward or recently completed a degree in marketing, business, psychology, economics, data, social sciences, or a field with a relevant research focus.
• Early in career and keen to learn about the games industry.
• Comfortable working with numbers, quantitative analysis, identifying outliers, and cleaning messy datasets.
• Able to communicate complex findings clearly in writing and verbally.
• Organized and detail-focused, with a habit of checking work.
• Plays games or is genuinely curious about why people play the games they do.
• Must be authorized to work in the United States for the duration of the internship.
• Must work full time in the Playa Vista office.

Nice To Haves

• Experience using SPSS, R, Tableau, Power BI, or a survey tool such as Qualtrics.

Responsibilities

• Support senior researchers in delivering end-to-end studies using player surveys, focus groups, interviews, and playtests.
• Help scope and prepare research, draft and test questionnaires, check survey links and logic, and perform quality control, including proofreading, data cleaning, and sense-checking.
• Analyze quantitative and qualitative data and create clear charts, concise slides, written summaries, and actionable interpretations for projects.
• Coordinate with vendors for fieldwork or help prepare and run playtests and focus groups in the Los Angeles lab, including managing participant logistics.
• Support research reporting and readouts so findings reach relevant stakeholders in a usable form.
• Take on increased ownership while learning and growing in the role.

Benefits

• One hour of paid sick leave for every 30 hours worked.
• Up to 13 paid holidays throughout the calendar year.
• Full-time interns are eligible to enroll in the company-sponsored medical plan, subject to applicable plan terms and conditions.
• Mentor and regular feedback.
• End-to-end experience on live projects, from research question through debrief conversations.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed