Consumer Insights Intern

Corewell Health • Grand Rapids, MI

1d • Onsite

About The Position

The Consumer Insights Intern works in a collaborative team environment with direction and support from teammates. The role helps coordinate market research and analyze survey data, including sending surveys to members and reviewing survey data and verbatim comments. The position is 20 hours per week, has flexible scheduling, and extends into the 2027 academic school year.

Requirements

• Be enrolled in a university pursuing an Associate's or Bachelor's degree in the area of accountability, or be a recent graduate of an Associate's or Bachelor's degree program.
• Ability to communicate well and work well in a team setting.

Nice To Haves

• Strong computer skills, including experience with Excel and PowerPoint.

Responsibilities

• Complete support tasks as directed and remain accountable for their completion.
• Maintain clear and appropriate documentation of actions taken.
• Analyze department processes and other Corewell Health systems encountered and recommend improvements, as appropriate.
• Participate in quality monitoring and process improvement activities.
• Communicate and collaborate with others as a team player to support continuity and coordination of services.
• Analyze member survey data and verbatim comments.
• Initiate phone calls pertaining to survey data.
• Help coordinate market research and send surveys to members.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts on items and services such as restaurants, phone plans, and spas.
• Optional identity theft protection and home and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: Associate degree