Consumer Banking Business Risk Control Manager

S&T Bank•Pittsburgh, IN

7d•Onsite

About The Position

The Consumer Banking Business Risk Control Manager oversees activities to identify, evaluate, mitigate, and monitor risks and controls across Consumer Banking in accordance with the Bank’s Enterprise Risk Management framework. The role supports the development and implementation of operational controls, processes, and procedures, and advises business leaders on balancing operational efficiency with risk management objectives. The manager evaluates business processes, develops and maintains risk monitoring and control-testing programs, supports Risk and Control Self-Assessments, and helps manage control deficiencies and corrective actions. The position collaborates with Consumer Banking leaders, frontline colleagues, control owners, risk partners, auditors, regulators, and other internal functions. It also analyzes risk and operational data, communicates actionable insights to management, and provides risk and control consultation for new products, system implementations, process changes, and strategic initiatives. The position is based at either 800 Philadelphia Street, Indiana, Pennsylvania, or 358 N Shore Drive, Pittsburgh, Pennsylvania. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with additional hours as necessary to meet department objectives. The salary range is $55,000 to $156,450.

Requirements

Four-year college degree with a major or specialization in Finance, Business, Risk Management, or a related major.
Ten or more years of general banking experience.
Five to ten years of specialized knowledge in finance, risk management, and/or banking.
Strong problem-solving and organizational skills, including the ability to work when the path forward is unclear.
Strong analytical and critical-thinking skills, including the ability to identify trends, anomalies, and emerging risks.
Ability to develop dashboards using Excel, Power BI, Tableau, or other business-intelligence and visualization tools for management reporting and executive presentations.
Ability to work independently under pressure, manage multiple tasks, and complete tasks with minimal supervision.
Demonstrated ability to build and maintain working relationships across all organizational levels.
Self-motivated, collaborative team player able to work in a matrix environment.
Attention to detail and understanding of how individual tasks contribute to larger objectives.
Excellent written and verbal communication skills, including the ability to summarize and present information clearly and confidently to senior management.
Demonstrated ability to analyze complex issues, design appropriate solutions, and influence others to achieve successful outcomes.

Responsibilities

Evaluate end-to-end business processes to identify opportunities to improve efficiency, scalability, control effectiveness, and risk reduction.
Identify opportunities to automate manual controls and recommend process redesigns that improve customer experience and strengthen controls.
Identify, review, assess, and monitor risks associated with Consumer Banking systems, products, and services.
Design, implement, and maintain risk-monitoring and control-testing programs to identify emerging risks, control weaknesses, adverse trends, and operational vulnerabilities.
Support the development and ongoing maintenance of Risk Statements and risk-mitigation controls in Risk and Control Self-Assessments.
Serve as a liaison to internal and external auditors and regulatory examiners.
Serve as a liaison to frontline colleagues, providing clarity and training on risk and control activities.
Support management of incidents involving unmitigated risks, control deficiencies, or gaps by investigating root causes, implementing corrective actions, and tracking resolution.
Lead and influence stakeholders and management to resolve risk and control concerns promptly.
Develop communication strategies to disseminate key information and ensure deliverables are completed promptly.
Foster collaboration among business units, risk partners, compliance, audit, and operational support functions.
Partner with business leaders, control owners, and risk partners to develop, execute, and monitor corrective action plans; challenge and assess remediation progress; and help prepare evidence supporting issue closure.
Perform control testing, identify control breaches, and address deficiencies through issue management, including tracking and escalating issues for resolution.
Build and maintain partnerships across locations and organizational levels, including with Audit, Financial Intelligence Group, Compliance, General Counsel, Risk Management, Vendor Risk, Information Technology, and Information Security.
Perform ad hoc analysis, including regulatory-change and corporate-policy reviews, as requested by senior management.
Analyze risk data, operational losses, quality assurance results, exceptions, and trends to identify thematic issues and elevated-risk areas.
Advise management by providing balanced risk perspectives while supporting business objectives and growth initiatives.
Translate complex data into actionable insights for business decisions and risk-mitigation strategies.
Provide risk and control consultation on new products, system implementations, process changes, strategic initiatives, and operational enhancements.
Partner with business leaders to implement sustainable solutions that balance operational efficiency and risk-management objectives.
Apply knowledge of developments and trends in the field to work as a strategic professional.