Consumer and Residential Loan Processor II

unibank•Whitinsville, MA

2d•$55,000 - $65,000•Onsite

About The Position

We have a Unique opportunity to join our Lending team as a Consumer & Residential Loan Processor II. We are passionate about lending and helping people every step of the way throughout the ever-increasing challenges of the loan process. We’re looking for someone who believes in the mission of a community bank, who gets excited about learning new things, strives to provide exceptional service and thrives in an environment where you’ll be challenged every day. If working with new systems, having access to development programs and getting to work with some incredible co-workers every day excites you, then come join us! Responsible for residential mortgage, home equities and consumer loan processing by functioning as liaison between the mortgage originators, attorneys and customers. The loan processor performs a variety of activities to support the underwriters and ensures loans are processed and closed within departmental policy and compliance regulations. Ensures all time sensitive disclosures and documents are delivered with accuracy and on a timely basis. Trains junior processors.

Requirements

High School diploma or equivalent required.
3-5 years of loan processing experience expected.
Strong computer skills specifically with Microsoft Office suite and Encompass preferred.
Exceptional attention to detail is needed for success in this position.
Demonstrated ability to pick up the phone and call clients to answer questions and provide updates.
Must have strong written, verbal, organization and problem-solving skills.
Ability to handle difficult situations with poise and tact is important.

Nice To Haves

College degree preferred.
Minimum of 2 years of consumer lending experience helpful.
Experience with HMDA, Reg B and TILA-RESPA strongly recommended.

Responsibilities

Acts as primary liaison regarding inquiries from originators, attorneys, underwriters and customers to discuss the loan process, resolve issues, clear loan conditions and explain regulations (including TRID). Informs underwriter and supervisor of any documentation or customer issues relative to the loan process.
Reviews and issues the Loan Estimate and initial application package using the loan origination system; Sends all disclosures within TRID guidelines. Orders appraisals and title commitments.
Reaches out to applicants for any missing documentation (income, assets, letters of explanation, real estate owned, etc).
Ensures all files are ready for underwriter review, closing, and funding. This includes but is not limited to income, assets, and appraisal documentation.
Monitors all applications that require flood insurance. Reviews flood certificates to validate flood zone, requests appropriate documentation as applicable to ensure sufficient and acceptable flood insurance is in place at time of closing.
Assists the closer and attorney with closing documents, which includes reviewing and sending the closing disclosure, issuing the scheduling sheet, and explaining all fees to the borrower.
Reviews Red Flag Report and resolves all issues including potential OFAC hits and clears address discrepancies.
Reviews ECOA, Disclosure Report, and all other daily reports to ensure compliance with UniBank and regulatory requirements.
Prepares files for the clear to close then submits to underwriter for review at least 3 days prior to closing.
Verifies and records accurate HMDA information.
Responsible for training junior processors.
Other duties as assigned.