Consumer Access Manager, Consumer Access, FT, 8:30A-5P
About The Position
Experienced leader that will manage activities related to the design and implementation of a system-wide Consumer Access strategy. Activities will focus on consumer touch points, as they relate to access technology and consumer engagement, which may include: the internet, patient portal, kiosks, mobile applications and customer service solutions. Must have a command of organizational agility, be collaborative and assertive, and have experience working to complete projects across various departments and specialties, as this person will be the key liaison within clinical and operational leadership throughout the organization.
Requirements
- Minimum 7 years healthcare leadership operations experience with strong information technology experience preferred.
- Experience with process planning and improvement.
- Experience with system integration of multiple applications into a single platform.
- Ability to work in a fast-paced environment under tight deadlines.
- Ability to work and collaborate with multiple stakeholders, including departmental staff, mid-level and executive leadership.
- Strong analytical, organizational, and communication skills.
- Self-motivated, ability to learn new concepts/job requirements quickly.
- Extensive project leadership skills, ability to lead and advise on large scale enterprise-wide projects.
- Minimum 7 Years of experience.
Nice To Haves
- Strong information technology experience.
Responsibilities
- Manage activities related to the design and implementation of a system-wide Consumer Access strategy.
- Focus on consumer touch points as they relate to access technology and consumer engagement.
- Serve as the key liaison within clinical and operational leadership throughout the organization.
- Support client applications.
- Facilitate, present, and manage team meetings.
- Advise individuals with varied technical/operational backgrounds.
- Manage vendor relationships, contract negotiations, and risk mitigation.
Benefits
- Career growth and development opportunities, with clear pathways and ongoing support
- Comprehensive health and wellness resources that go beyond traditional benefits
- A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
- Tuition reimbursement to support continued learning and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
