Consulting Systems Engineer (Michigan)

World Wide Technology Holding•Detroit, MI

About The Position

The Consulting Systems Engineer (CSE) provides technical pre-sales support to customers in the local Detroit, Michigan market, partnering with Client Managers and account teams to develop relationships and deliver enterprise technology solutions. The role supports Fortune 500 clients across industries and may cover areas such as infrastructure modernization, multicloud architecture, security transformation, and digital strategy. WWT’s Advanced Technology Center is available for customer briefings, training, workshops, demonstrations, and proofs of concept. The CSE participates in customer sales meetings, presentations, whiteboard sessions, and custom technical design work. The position works with customers, WWT Sales, OEMs, and other partners to understand technical priorities and develop solutions that meet customer requirements. It also coordinates the quality and delivery of pre-sales technical materials across multiple domains, such as configurations, architectural diagrams, and proposals, and manages a sales gross profit target. Travel of up to 25% is required. Candidates must live in or near the Detroit metropolitan area.

Requirements

Must live in or near the Detroit, Michigan metropolitan area.
At least 5 years of Enterprise IT Engineering experience.
At least 2 years of pre-sales experience.
Experience supporting enterprise environments; experience at larger enterprise companies is preferred.
Strong experience in multiple disciplines among compute, storage, data protection, route/switch, unified communications, automation, wireless, security, cloud, and AI.
Ability to travel up to 25%.
Excellent oral and written communication, product demonstration, customer service, and presentation skills.
Bachelor’s degree or equivalent experience.
Knowledge of technical aspects of networking, storage, servers, backup, and virtualization hardware, software, and architectures.
Ability to work consultatively with clients and people at all levels of an organization.
Leadership skills and ability to work in a complex matrix organization.
Strong presence and credibility with clients and internally.

Nice To Haves

Dell, HPE, Pure, Cisco, Aruba, Palo Alto, Juniper, zScaler, or similar certifications.
Experience supporting larger enterprise companies.

Responsibilities

Provide technical pre-sales systems engineering.
Serve as the technical liaison to supported clients.
Assist with developing and reviewing Statements of Work and Proofs of Concept.
Develop Bill of Materials and custom technical designs.
Design network architecture and solutions.
Attend business appointments and customer meetings with account teams.
Represent WWT’s technical expertise in areas such as networking, data, storage, compute, security, and AI.
Use knowledge of technology, products, and services to develop enterprise solutions and solution options.
Work with clients and the WWT Sales team to identify technical priorities, challenges, and initiatives that can become sales opportunities.
Coordinate the delivery and quality of pre-sales technology solution materials, including configurations, architectural diagrams, and proposals.
Manage and achieve a sales gross profit target.
Develop and foster relationships with strategic OEMs and key partners in the region or territory.
Ensure proposed solutions meet customers’ needs and functional requirements when implemented.
Participate in technical training and expand technical expertise.