Consulting Engineer

Cisco•Research Triangle Park, NC
•$95,800 - $126,200

About The Position

Join Cisco’s Customer Experience (CX) Professional Services team to deliver data center solutions to global enterprise customers. Cisco CX data center engineers lead service delivery efforts and mentor other consultants. In this role, you will build solutions, perform implementations, and enable customers to become self-sufficient with Cisco data center networking products. The work includes installing, integrating, configuring, customizing, optimizing, and automating solutions, along with planning and completing network upgrades and migrations. You will create build documents and migration plans, present solutions remotely and in person, and provide consultative support to customers while working with customers and project managers across multiple projects. Travel may be up to 20% per year and can vary by project.

Requirements

  • Bachelor’s degree in computer science or an equivalent university degree, and at least 3 years of relevant experience in data center compute and networking.
  • Experience with routing and switching on Cisco Nexus platforms and NX-OS operating systems.
  • Experience with VXLAN or Cisco ACI.
  • Scripting experience, such as Python or Ansible.
  • Use of AI to assist with day-to-day activities and scripting.
  • Good written, verbal, and communication skills.
  • Self-motivated, with a focus on execution.
  • Professional-level certification (for example, CCNP) or equivalent relevant certification is expected.

Nice To Haves

  • Consulting or consultative experience.

Responsibilities

  • Install, integrate, configure, customize, optimize, and automate Cisco data center networking solutions.
  • Plan and complete network upgrades and network migration activities.
  • Write build documents and migration plans.
  • Present solutions to customers remotely and in person.
  • Explain technical issues and present information concisely to technical and non-technical audiences.
  • Interact with customers and provide consultative support.
  • Work effectively with customers and project managers.
  • Work on several customer projects simultaneously.
  • Mentor other consultants within the team.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan with Cisco matching contribution.
  • Paid parental leave.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • Cisco restricted stock unit grants may be available, subject to eligibility and vesting conditions.
  • 10 paid holidays per full calendar year and one floating holiday for non-exempt employees.
  • Paid day off for the employee’s birthday.
  • Paid year-end holiday shutdown.
  • Four paid personal wellness days.
  • Non-exempt employees receive 16 days of paid vacation per full calendar year.
  • Exempt employees participate in a flexible vacation time-off program with no defined usage limit, subject to availability and business limitations.
  • 80 hours of sick time off on hire and each January 1, with up to 80 hours of unused sick time carried forward.
  • Additional paid time away may be requested for critical or emergency family issues.
  • Optional 10 paid volunteer days per full calendar year.
  • Employees in non-sales roles may be eligible for annual bonuses.
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