Consulting Systems Engineer (Indianapolis)

World Wide Technology Holding•Indianapolis, IN

About The Position

World Wide Technology is hiring a Consulting Systems Engineer to provide technical pre-sales support to customers in the Indianapolis, Indiana market. The position partners with Client Managers and account teams to develop customer relationships, understand technical priorities and challenges, and translate them into enterprise technology opportunities. The engineer represents WWT’s expertise across areas including networking, data, storage, compute, security, and AI, and helps design solutions that meet customer needs and functional requirements. The role involves customer sales meetings, presentations, whiteboard sessions, technical design work, and coordination of pre-sales deliverables across multiple technology domains. Deliverables may include configurations, architectural diagrams, proposals, Statements of Work, Proofs of Concept, and Bills of Materials. The engineer also works with OEMs and other partners, estimates professional services labor, and manages and achieves a sales gross profit number. Travel of up to 25% is required. WWT describes its work as helping public and private sector organizations design, build, and scale AI, digital, cybersecurity, cloud, and infrastructure solutions. Its Advanced Technology Center supports client and partner briefings, training, workshops, demonstrations, and proofs of concept. WWT states that it has more than 14,000 team members and over 60 locations globally.

Requirements

Must live in or near Indianapolis, Indiana.
At least 5 years of Enterprise IT Engineering experience.
At least 2 years of pre-sales experience.
Experience supporting enterprise environments, ideally at larger enterprise companies.
Strong experience in multiple disciplines such as compute, storage, data protection, route/switch, unified communications, automation, wireless, security, cloud, and AI.
Ability to travel up to 25%.
Excellent oral and written communication, product demonstration, customer service, and presentation skills.
Bachelor’s degree or equivalent experience.
Knowledge of technical aspects of networking, storage, server, backup, and virtualization hardware, software, and architectures.
Passion for driving networking, storage, server, virtualization, and security solution strategies, with a consultative approach to clients and stakeholders at all organizational levels.
Leadership skills and ability to work in a complex matrix organization.
Strong presence and credibility with clients and internally.

Nice To Haves

Dell, HPE, Pure, Cisco, Aruba, Palo Alto, Juniper, zScaler, or similar certifications.

Responsibilities

Perform technical pre-sales systems engineering.
Serve as the technical liaison to supported clients.
Attend customer sales meetings and business appointments with account teams, and deliver presentations and whiteboard sessions.
Assist in developing Statements of Work, Proofs of Concept, and Bills of Materials.
Contribute to network design and architecture.
Estimate labor hours for Professional Services work.
Represent WWT’s technical expertise to assigned accounts in areas such as networking, data, storage, compute, security, and AI.
Use knowledge of technology, products, and services to build enterprise solutions and solution options for customers.
Work with clients and WWT Sales teams to identify technical priorities, challenges, and initiatives that can become technical sales opportunities.
Coordinate the delivery and quality of pre-sales technology solution deliverables across multiple domains, including configurations, architectural diagrams, and proposals.
Manage and achieve a sales gross profit number.
Develop and foster relationships with strategic OEMs and key partners in the region or territory.
Review and help develop Statements of Work and Proofs of Concept.
Ensure proposed solutions meet customer needs and functional requirements when implemented.
Participate in technical training and expand technical expertise.