Consulting Engineer – Government Cloud Managed Services

CDW

19h•$77,725 - $108,265•Remote

About The Position

The Consulting Cloud Engineer – Government Cloud Managed Services is responsible for implementing, onboarding, and operationalizing Managed Services for customers operating within regulated Government Cloud environments. This role partners with customers, architects, and operations to transition customer environments into secure, supportable, and repeatable operational models. The Engineer designs, implements and manages cloud management capabilities, automation, monitoring, operational processes, documentation, and governance across Azure Government / Azure GCC High, AWS GovCloud, and Google Cloud Assured Workloads. This role requires strong technical expertise, customer consulting skills, operational discipline, and knowledge of Government Cloud security and compliance requirements.

Requirements

Bachelor’s degree and 3+ years of IT engineering experience supporting cloud, infrastructure, systems, networking, or platform engineering OR 7+ years of equivalent professional IT engineering experience.
Hands-on experience implementing and supporting at least one major cloud platform: Microsoft Azure (Azure Government / Azure GCC High preferred), AWS (GovCloud preferred), or Google Cloud (Assured Workloads).
Understanding of Government Cloud operational models, Managed Services delivery, and customer onboarding processes.
Working knowledge of cloud compute, storage, networking (DNS, DHCP, VPN, routing, load balancing, firewalls, segmentation), identity, backup, and disaster recovery concepts.
Ability to resolve customer-impacting issues while balancing project priorities, service level commitments, and operational requirements.
Strong analytical, troubleshooting, documentation, and organizational skills.
Excellent written and verbal communication skills, with the ability to communicate technical concepts to technical and executive audiences and to establish customer trust through expertise and professionalism.
Strong customer-service orientation, collaboration, and interpersonal skills, with a self-motivated, continuous learning mindset and willingness to mentor peers.
Certain customer workloads (for example, those involving ITAR or CUI data) may require U.S. citizenship.

Nice To Haves

Experience supporting public sector (Federal, DoD, State and Local Government, or Education) cloud environments, a plus.
Advanced-level certifications in at least two major cloud providers (Azure, AWS, or Google Cloud), a plus.
Experience creating implementation plans, operational runbooks, knowledge documentation, and operational handoff documentation, a plus.
Experience with enterprise multi-cloud environments, Managed Services environments, ITSM (e.g., ServiceNow), observability, Infrastructure as Code and scripting, and cloud management platforms, a plus.
Experience designing and implementing secure cloud landing zones, cloud governance, networking, identity, monitoring, automation, backup, and disaster recovery solutions, a plus.
Working knowledge of Government security frameworks such as FedRAMP, NIST 800-53, CMMC, CJIS, or ITAR, and how they apply to cloud environments, a plus.

Responsibilities

Implement Government Cloud-focused tools, processes, operational standards, and secure cloud landing zones supporting Managed Services delivery across Azure Government / Azure GCC High, AWS GovCloud, and Google Cloud Assured Workloads, aligned with CDW Managed Services standards and customer security requirements.
Support customer onboarding, implementation, transition readiness, operational acceptance, and production handoff activities.
Follow change management, security, testing, validation, and deployment processes for Government Cloud customer environments.
Participate in a 24x7 on-call rotation supporting critical Government customer environments, including after-hours, weekends, and holidays as required.
Develop documentation including architecture validation, runbooks, operational procedures, and knowledge articles.
Implement monitoring, alerting, observability, backup, disaster recovery, and operational management solutions to support Managed Services delivery.
Configure cloud governance, identity, networking, security controls, logging, and operational standards consistent with Government Cloud best practices.
Build repeatable automation using Infrastructure as Code, scripting, configuration management, and orchestration technologies.
Participate in customer design reviews, implementation workshops, technical planning sessions, and operational readiness reviews.
Clearly communicate technical issues, implementation risks, recommendations, and project status, and collaborate with Cloud Architects, Security Engineering, Customer Success, Managed Operations, and Sales Engineering throughout the customer lifecycle.
Validate Managed Services operational readiness prior to production support transition.
Support security reviews, compliance validation, audit requests, and implementation of required Government Cloud controls.
Maintain relevant cloud, security, automation, and Government Cloud certifications, and adhere to time compliance, documentation standards, and project management requirements.