About The Position

The Consulting Campaign Manager manages a defined portfolio of subscription‑based marketing consulting clients and serves as the primary day‑to‑day consulting partner for the execution of structured, multi‑channel B2C campaigns. The role provides independent recommendations within established program frameworks, playbooks, and templates, and is accountable for end‑to‑end campaign delivery, client experience, utilization, and demonstrated results within the subscription model. For non‑standard client requests, expanded scope, or complex strategic advisory needs, the role partners with and escalates to a Marketing Consultant and/or leadership.

Requirements

  • 3–5 years of experience in client‑facing campaign management, marketing program management, or consultative service delivery.
  • Demonstrated experience translating client objectives into multi‑channel campaign plans with measurable outcomes.
  • Strong understanding of digital marketing channels and campaign analytics.
  • Experience with CRM systems and marketing automation platforms (e.g., Salesforce, HubSpot, or equivalent).
  • Familiarity with consumer data segmentation, performance reporting, and data‑driven optimization.
  • Knowledge of financial institution products, consumer needs, and applicable marketing and regulatory considerations.
  • Strong project management, organizational, and prioritization skills.
  • Excellent communication and presentation skills with the ability to collaborate and influence cross‑functional partners.
  • Proven ability to manage multiple initiatives simultaneously while meeting deadlines and quality standards.

Responsibilities

  • Serve as the primary relationship owner for an assigned portfolio of subscription clients, delivering a professional, responsive, and strategically aligned consulting partnership.
  • Lead recurring client meetings to assess objectives, confirm priorities, manage expectations, and communicate next steps and outcomes.
  • Independently advise clients on campaign prioritization, sequencing, timing, and channel mix within approved program offerings, using performance insights and best practices.
  • Translate client goals into actionable campaign plans and guide clients through trade‑offs related to timing, scope, channel selection, budget, and operational constraints.
  • Own end‑to‑end campaign lifecycle delivery, including planning, coordination, approvals, deployment, and post‑campaign reporting.
  • Interpret campaign performance results; identify trends, risks, and opportunities; and translate insights into client‑facing recommendations tied to measurable outcomes.
  • Maintain a forward‑looking campaign calendar ensuring delivery is on time, within scope, and aligned to program standards.
  • Lead cross‑functional coordination across consulting, operations, data/segmentation, creative, production, vendors, and client stakeholders to ensure clarity on requirements, timelines, ownership, and dependencies.
  • Communicate decisions clearly and influence partner teams to resolve issues and deliver commitments.
  • Proactively identify execution risks or bottlenecks and recommend solutions to maintain progress and client satisfaction.
  • Manage client communications during unforeseen issues; resolve standard issues independently and escalate when scope, cost, or risk thresholds are exceeded.
  • Monitor subscription engagement and utilization; recommend actions to improve adoption and demonstrate value and ROI.
  • Identify upsell, cross‑sell, and expansion indicators within existing offerings and collaborate with Marketing Consultants on advanced engagements.
  • Support renewal readiness through documented outcomes and clear articulation of value delivered.
  • Coordinate SOW, SLA, and billing inputs using approved templates and workflows; ensure accurate documentation and timely handoffs.
  • Exercise independent judgment within defined program offerings while adhering to established policies, templates, and service standards.

Benefits

  • Competitive wages
  • Medical with telemedicine
  • Dental and Vision
  • Basic and Optional Life Insurance
  • Paid Time Off (PTO)
  • Maternity, Parental, Family Care
  • Community Volunteer Time Off
  • 12 Paid Holidays
  • Company Paid Disability Insurance
  • 401k (with employer match)
  • Health Savings Accounts (HSA) with company provided contributions
  • Flexible Spending Accounts (FSA)
  • Supplemental Insurance
  • Mental Health and Well-being: Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Wellness program
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