Consultant, Ticket Sales and Development (University of Toledo)

Playﬂy Sports•Toledo, OH

7h•Onsite

About The Position

Playfly Sports is hiring a Consultant, Ticket Sales and Development to work with University of Toledo Athletics in Toledo, Ohio. The role performs outbound ticket and fundraising sales and helps strategize development activities to increase athletic department revenue. Outreach includes phone calls, email marketing, face-to-face presentations, and in-arena or stadium tours. The consultant contributes to fundraising, ticketing, premium seating, and hospitality sales, as well as related activities and special events. Playfly leadership provides day-to-day leadership and mentoring, along with tools, programs, and systems for the role. The position supports acquisition, advancement, and retention of Rocket Fund members; develops and manages annual giving initiatives; advises prospective donors about capital gift programs; and builds a portfolio of advancement prospects. Ticket sales focus on football, women’s volleyball, men’s basketball, women’s basketball, and other ticketed sports. The role also assists with the ticket office phone line, attends athletic and donor events, and may travel to meet prospective donors. Work is typically performed in a lighted, climate-controlled office and is sedentary, with some walking, standing, bending, and carrying light office items. Night and weekend hours may be required.

Requirements

1–2 years of sports ticket sales experience.
Previous experience in related and progressively more responsible or expansive work in athletics, professional or higher-education fundraising, or a related field.
Strong work ethic and creativity in solving problems.
Proven sales success, self-motivation, and an aggressive approach to selling.
Computer proficiency, including Microsoft Word, Excel, and Outlook, and attention to detail.
Knowledge of laws, practices, and philosophy of charitable giving.
Excellent communication, presentation, and listening skills; ability to communicate with executives, staff, and fans at all levels.
Ability to work well with others and take initiative.
Ability to travel to meet prospective donors.
Ability to work in a close supervisory and intensive training environment.

Nice To Haves

Bachelor’s degree (preferred, not required).
Experience with Paciolan and Salesforce or similar software (preferred, not required).

Responsibilities

Coordinate the acquisition, advancement, and retention of Rocket Fund members, working with the marketing team on solicitations, renewals, and marketing materials.
Create, plan, and manage annual giving initiatives and programs to grow annual giving in member participation and cash donations.
Advise prospective donors on capital gift programs supporting Toledo Athletics.
Build and manage a portfolio of advancement prospects and meet annual goals.
Provide donor customer service and membership assistance by phone, email, and at athletic and Rocket Fund events.
Call donors and prospects to secure donations.
Use game days to visit donors and prospects and advance their support of Toledo Athletics.
Represent the Rocket Fund at on- and off-campus events to increase donations and membership; travel may be involved.
Perform outbound calls to sell tickets, with a focus on football, women’s volleyball, men’s basketball, women’s basketball, and other ticketed sporting events.
Sell available inventory including premium seating and hospitality, new and renewed season tickets, season-ticket upgrades and add-ons, group tickets, partial or mini-plan packages, and single-game tickets.
Grow business and develop and execute ticket sales and donor engagement strategies, programs, and promotions to increase revenue and expand new business opportunities.
Work athletic and donor events as needed, including evenings and weekends.
Assist with the inbound ticket office phone line and respond to inquiries.
Perform other duties as assigned by the University Athletic Department.