Consultant, Technology & Security

Impact Networking • Austin, TX

2d

About The Position

Consultants serve as strategic advisors and hands-on technologists, partnering with business and IT leaders to assess current-state environments, identify risk and operational gaps, and develop practical roadmaps that improve security, reliability, and the end-user experience. Working alongside sales and engineering teams, the consultant leads structured discovery using Impact’s Business Transformation Assessment (BTA) approach and translates findings into a clear managed services program, fully managed or co-managed, aligned to client outcomes, supportability, and long-term value. The ideal candidate has experience building and operating IT and security environments, as well as the consultative skills to explain tradeoffs, build alignment, and guide clients through change.

Impact describes itself as a privately owned, people-first national managed services provider that reinvests in its people, capabilities, and future opportunities. The company emphasizes service, employee growth, and values including innovation, passion, honesty, fun, low ego, and teamwork.

Candidates must be authorized to work in the United States at the time of application. Sponsorship may be considered in select cases but is not guaranteed. Certain roles may involve access to information or technology subject to U.S. export-control laws; where required by law, individuals must qualify as a U.S. Person or be eligible to obtain required government authorizations.

Requirements

• At least 7 years of experience in IT and/or cybersecurity, with responsibilities progressing from hands-on technical work to strategy and leadership.
• Demonstrated ability to lead discovery, translate technical complexity into clear recommendations, and present to executive and technical audiences.
• Strong working knowledge of networking, Windows/Linux fundamentals, endpoint management, identity, and backup/disaster recovery.
• Working knowledge of modern security concepts and operations, including EDR/MDR/XDR, email-borne threats and investigation, vulnerability management and patch lifecycles, incident response fundamentals, and security governance basics.
• Ability to collaborate cross-functionally with Sales, delivery teams, and partners to design technically sound and operationally supportable solutions.

Nice To Haves

• Experience in managed services or consulting environments.
• Relevant certifications, preferred but not required: Security+, Network+, Microsoft, Cisco, AWS/Azure, CISSP, CISM, or equivalent.

Responsibilities

• Lead discovery workshops with executive and technical stakeholders to understand business goals, current-state operations, risk tolerance, and constraints.
• Own the technical direction of the Business Transformation Assessment (BTA), coordinating data collection, validating findings, and developing a prioritized remediation and modernization roadmap.
• Translate technical findings into client-ready recommendations, including options, assumptions, scope boundaries, and expected outcomes for executive and engineering audiences.
• Design fully managed and co-managed services solutions across infrastructure, endpoint, cloud, identity, backup/disaster recovery, and security, ensuring supportability and operational fit.
• Partner with delivery teams, including Service Desk, TOC, Tech Ops, TAM/vCIO, and Security Operations, to validate feasibility, define responsibilities, and set onboarding and steady-state expectations.
• Position and scope SOC-backed security services such as MDR/XDR, email security and investigation, vulnerability remediation, and security awareness, and align response workflows and reporting expectations.
• Create and review proposals, statement-of-work inputs, and solution documentation, including diagrams, requirements, and scope language, to support accurate delivery and client alignment.
• Support opportunity strategy with Sales by qualifying fit, leading technical win plans, and delivering executive-level presentations and solution reviews.
• Enable internal teams through knowledge sharing, including contributing to playbooks, talk tracks, and training for Sales and delivery teams.

Benefits

• Up to 20 days of PTO, 7 paid sick days, and 12 or more paid holidays.
• Paid parental leave.
• Ongoing training and continued-education reimbursement.
• 401(k) and retirement plans with complimentary financial advisory services.
• Comprehensive health, disability, life, dental, and vision plans.
• Service anniversary incentives: a 5-year Tiffany & Co. gift card or custom menswear, a 10-year custom Rolex, and a 20-year $20,000 check.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed