Consultant, Staff Augmentation - Decision Support

Strata Decision Technology•Chicago, IL

19d•$70,000 - $90,000

About The Position

As a Consultant on the Staff Augmentation team, you will partner with healthcare customers as an extension of their internal teams to administer and optimize Strata Decision Support solutions. You will manage day-to-day system administration, support maintenance and enhancements, and drive adoption initiatives so cost accounting solutions remain effective, scalable, and aligned with evolving operational and strategic needs. You will collaborate closely with customer stakeholders to help them maximize the value of their Strata investment. A senior team member will provide support and guidance to promote team member development and customer success. The preferred location for open roles is Chicago, Illinois. Strata values in-person connection and regularly hosts on-campus events that help team members build relationships and collaborate. Limited travel within the United States to customer locations may be needed.

Requirements

At least 3 years of healthcare industry experience in finance, operations, analytics, or cost accounting.
Strong time-management skills and the ability to manage multiple customer projects simultaneously.
Excellent communication and listening skills, with the ability to think quickly and deliver consultative responses.
Collaborative working style and ability to partner with customer finance teams.
Growth mindset and commitment to continuously improving programs and customer satisfaction.
Eagerness to learn and grow in healthcare finance and decision support.
Advanced written and verbal communication skills and ability to interact effectively with a wide variety of internal and external stakeholders.
Advanced skills in Microsoft Excel and PowerPoint.
Willingness to travel within the United States to customer locations as needed; travel is limited.

Nice To Haves

Exposure to SQL.

Responsibilities

Perform Decision Support solution administrator functions, including data reconciliation, cost model configuration and auditing, and reporting, while following established service protocols and maintaining high quality and customer satisfaction.
Partner with customers and senior team members to identify, communicate, and implement Decision Support enhancements that increase cost accuracy or improve cost model efficiency.
Serve as a Decision Support and cost accounting subject matter expert, answering customer questions about system results and industry best practices.
Contribute to internal team initiatives that improve customer and team satisfaction.
Advocate for the Strata product suite.