Consultant, Managed Services

DelCor Technology Solutions • Silver Spring, MD

16h • $85,000 - $95,000 • Hybrid

About The Position

Join DelCor as a Managed Services Consultant and become the go‑to technology partner for our DMV‑area nonprofit and association clients. In this hybrid, client‑facing role, you’ll tackle fresh challenges every week! Designing tech plans, optimizing technology workflows, and troubleshooting networks to deliver tangible impact. Expect to spend 4-5 days onsite, deepening relationships and driving measurable improvements in our clients’ technical environments.

Requirements

• 4 + years hands‑on in Microsoft environments
• Proficient with Windows Server 2016/2019/2022 and Windows 10/11 desktops
• Solid grasp of Microsoft 365 services (Exchange Online, Teams) and Azure AD
• Expertise in Active Directory, Group Policy, and device management (Intune/Endpoint Manager)
• Networking fundamentals in IP addressing, DNS, DHCP, VLANs
• Experience configuring firewalls and VPNs
• Comfortable in both enterprise‑scale and small‑office settings, with hybrid on‑prem/cloud setups
• Strong verbal and written communication skills to be able to translate technical concepts into clear, actionable terms

Nice To Haves

• Microsoft certification (Modern Desktop Admin, Azure Admin)
• Bachelor’s degree in IT, Computer Science, or related field

Responsibilities

• Support DelCor’s clients by gaining an in-depth understanding of their networks and leading on problem and incident management
• Collaborates with client leadership to develop and support an IT roadmap
• Collaborate with various teams at client sites to maintain network infrastructure
• Proactively provide updates on client statuses to DelCor’s leadership team
• Act as the main POC for our clients and be their go-to resource when it comes to their networks and systems
• Administration and troubleshooting for: Servers, Firewalls, Wireless Access Points, Desktops, Remote Access, Email Services (Office 365), Networks
• Ability to lead on issues, take escalations from IT Services Desk
• Provide high-level customer service to clients through timely ticket closures, continuously providing updates, and professional responses to emails and requests

Benefits

• 17 Days of PTO in the First and Second Years
• PTO Increased to 23 Days After Two Years
• 10 Federal Paid Holidays and 1 Floating Holiday
• Charity PTO Day
• 401k Savings Plan + Matching
• $35 Monthly Cell Phone Benefit
• $300 Work from Home Stipend for New Employees
• Health, Dental, and Vision Insurance
• Company-Sponsored HRA Plan
• Paid Parental Leave
• Mileage Reimbursement
• Professional Development and Certification Reimbursement and Recognition
• Employee Referral Program
• Short-Term and Long-Term Disability Costs Covered 100% by DelCor
• Employee Assistance Program
• Bereavement Leave
• Family and Medical Leave
• Optional Critical Illness, Accident and Injury, and Hospital Indemnity Benefits
• $25,000 Life Insurance Coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level