Consultant II

WellSky • Overland Park, KS

5d

About The Position

The Consultant II leads the implementation of solutions by ensuring successful deployment, customization, and adoption. The role combines project management skills and knowledge of technical functionalities to collaborate with clients and internal teams and deliver high-quality implementations on time. The Consultant II may travel up to 25% based on business needs and may need to work additional or irregular hours. The role must follow applicable security policies and procedures to safeguard company and client information, and requires sitting and viewing a computer screen for extended periods.

Requirements

• Bachelor's degree or equivalent work experience.
• At least 2–4 years of relevant work experience.
• Willingness to travel up to 25% based on business needs.
• Willingness to work additional or irregular hours as needed.
• Ability to follow applicable security policies and procedures to safeguard company and client information.
• Ability to sit and view a computer screen for extended periods.

Nice To Haves

• Experience in the home health industry.
• Proficiency with Salesforce, including reporting, case management, and workflow tracking.
• Experience with billing processes and/or revenue cycle management in healthcare settings.

Responsibilities

• Collaborate with project teams and client personnel to complete implementation tasks throughout the project lifecycle.
• Organize requirements-gathering sessions, including analysis of current solution workflows, designs, and process mapping.
• Facilitate client meetings to understand business objectives and challenges and suggest workflow modifications to optimize the solution for client goals.
• Advise clients and review relevant factors for solution customization and configuration to enhance user experience.
• Provide hands-on training to designated client members and guide them through solution functionalities and features.
• Troubleshoot and resolve minor issues and determine which issues require involvement from internal technical teams.
• Perform other assigned job duties.

Benefits

• Medical benefits with prescription coverage, dental, and vision benefits.
• Mental health support through EAP.
• Paid time off and 13 paid holidays.
• 100% vested 401(k) retirement plan.
• Educational assistance up to $2,500 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level