Consultant Business Analyst

Fidelity Investments•Westlake, TX

About The Position

As a Business Analyst within the FILI Technology, you will support multiple squad initiatives aimed at growing our core business and scaling our technology. You are a digitally savvy strategic thinker with a passion for delivering amazing customer experiences and building latest technology solutions. You value pace over perfection, enjoy both big picture strategic thinking and hands-on work, and are a collaborative partner who values commitment to team and Owning the Outcome. The role will focus on the platform health and modernization efforts of the applications and systems supporting the Fidelity Insurance Group (FIG). You will be working to build and deliver initiatives that support our client and associate experiences. You will be working to build and deliver initiatives that support product growth as well as our client and associate experiences.

Requirements

Bachelor’s degree with 7 years of experience
Familiarity with life insurance products, such as annuities, Life Term
Strong execution background with the ability to multi-task and prioritize for efficiency and business need.
Ability to deal with ambiguity and uncertain, with technologies you may have never worked with previously and gather the data and information to get to the root of an issue to resolve.
Consistent track record of strategic planning, defining, and writing requirements, testing/learning, iterating on, and delivering best in class technical solutions.

Nice To Haves

Digitally savvy strategic thinker with a passion for delivering amazing customer experiences and building latest technology solutions.
Values pace over perfection, enjoys both big picture strategic thinking and hands-on work.
Collaborative partner who values commitment to team and Owning the Outcome.
Experience identifying and working with data to analyze, find opportunities, drive fact-based decision making, and measuring results.
Experience in managing large scale technical programs and projects with multiple streams of deliverables, resolving challenges, mitigating risks, and working through dependencies while collaborating with internal partners to ensure milestones are met.
Conducting business acceptance and validation testing and to leading the team through various stages of the release cycle.
Experience working with a full stack technical infrastructure with the ability to map dependencies and integrations.
Proficiency in business acceptance testing, validation exercises, and release management.
Outstanding analytical skills, with the ability to analyze current business and technical processes, triage issues, find opportunities for efficiency and enhance applications and tools based on insights, solutions, and requirements.
Ability to translates strategic goals and ideas into action quickly, conceptualizing, developing, and delivering strategies that meet customer needs as well as regulatory and compliance needs.
Ability to build credibility and trust with diverse partners across retail and workplace and understands how to influence without authority.

Responsibilities

Support multiple squad initiatives aimed at growing our core business and scaling our technology.
Focus on the platform health and modernization efforts of the applications and systems supporting the Fidelity Insurance Group (FIG).
Build and deliver initiatives that support our client and associate experiences.
Build and deliver initiatives that support product growth as well as our client and associate experiences.
Assess end-to-end processes and analyze opportunities for modernization and enhancement.
Lead initiatives and take accountability for overall program success.
Translate business needs into technical requirements for developers and designers.
Break down Jira stories into small components, understand the underlying purpose, and test.
Identify application and system issues, enhancements, and requests by researching platform specifications and conferring with subject matter experts across the Enterprise.
Think strategically about the end-to-end process and how platform updates may impact the Team and the business.
Evaluate and make updates to procedures and processes with an eye towards operational efficiency.
Identify and work with data to analyze, find opportunities, drive fact-based decision making, and measure results.
Manage large-scale technical programs and projects with multiple streams of deliverables, resolving challenges, mitigating risks, and working through dependencies while collaborating with internal partners to ensure milestones are met.
Conduct business acceptance and validation testing and lead the team through various stages of the release cycle.
Work with a full stack technical infrastructure with the ability to map dependencies and integrations.
Perform business acceptance testing, validation exercises, and release management.
Analyze current business and technical processes, triage issues, find opportunities for efficiency, and enhance applications and tools based on insights, solutions, and requirements.
Translate strategic goals and ideas into action quickly, conceptualizing, developing, and delivering strategies that meet customer needs as well as regulatory and compliance needs.
Build credibility and trust with diverse partners across retail and workplace and understand how to influence without authority.