Business Systems Analyst Consultant

PNC Bank•Pittsburgh, PA

6d•Onsite

About The Position

Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications. Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements. Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed. Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results. Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary.

Requirements

University / college degree, with 3+ years of relevant / direct industry experience
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Application Development
Business Management
Conducting Assessments
Customer Solutions
Design
Group Problem Solving
Process Improvements
Release Management
Software Solutions
Technical Writing Documentation
User Experience (UX) Design
Workflow Improvements
Writing Technical Documents
Business Assessment
Business Process Modeling
IT Environment
IT Project Management
Requirements Analysis
Technical Writing/Documentation
Workflow Analysis

Nice To Haves

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

Analyzing customer needs and other data
Analyzing current business processes and systems
Gathering requirements from stakeholders
Conducting research
Developing functional requirements
Designing solutions and writing technical requirements
Testing and implementing technology solutions
Providing training and support to users
Identifying areas for improvement
Creating procedures to improve the existing systems
Assessing hardware and software needs and providing recommendations for improvements
Recommending best information technology (IT) practices
Applying technology to business opportunities
Planning and implementation of cross-functional applications
Identifying, evaluating, and configuring systems that are cost effective and meet business requirements
Monitoring client experiences and feedback on the use of business applications
Enhancing system productivity, as needed
Providing senior level consulting services to internal business groups on process improvement projects designed to improve their business results
Analyzing, defining and documenting clients requirements
Revising existing systems logic challenges, as necessary

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service