Construction and Technical Programs Specialist

Santa Fe College Employees•Gainesville, FL

5d•Onsite

About The Position

The Construction and Technical programs at Santa Fe College provide a wide range of opportunities to enhance current employment and to provide a career ladder for advancement. Using a hands-on approach to learning, these programs prepare individuals for initial employment in a wide range of industrial occupations. The CTP Specialist plays a crucial role in supporting and facilitating various professional functions to ensure the efficient and effective operations the CTP programs. This position has responsibilities and accountabilities related to the management of student attendance and test scores, recordkeeping of performance evaluations, student enrollment and registration, data tracking and retrieval, and policy adherence.

Requirements

A bachelor’s degree in a related field with two (2) years of work experience and/or a combination of education and experience equal to six (6) years.
A criminal background check will be conducted.
Ability to work successfully in a multi-cultural environment.
Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
Analytical Aptitude & Problem Solving - able to analyze information, problems, situations, practices and/or procedures, collect and interpret data, reason logically, establish facts, identify and define existing and potential issues, recognize the interrelationships among elements, draw valid conclusions, develop recommendations, as well as alternative courses of action, select appropriate course, follow up, and evaluate.
Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
Critical Thinking & Judgement - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors.
Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
Results Orientation – proven ability to set and exceed established targets.
Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
Detail Oriented - Proven accuracy and attention to detail.
Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

Nice To Haves

Working knowledge of SF rules, procedures, guidelines, and laws/regulations.

Responsibilities

Supervises evening operations for the Apprenticeship program, which includes managing and deconflicting classroom and computer lab scheduling, ensuring compliance with department policies and safety protocols, maintaining an efficient learning environment, and securing the facility upon closure.
Oversees the proper maintenance and use of all technology, tools, and software to ensure the successful delivery of apprenticeship program curricula in collaboration with the Associate Director.
Ensures consistency, accuracy, and accessibility of apprenticeship course content across Canvas shells and provides technical support to faculty for setup and maintenance.
Compiles, prepares, and maintains data for state reports and institutional accreditation as directed.
Participates in program reviews and learning outcome assessments and assists with the collection of program data to support these functions.
Identifies potential curriculum alignment issues and works with the Associate Director to bring these issues to the Apprenticeship Advisory Council for discussion and resolution.
Participates, alongside the Associate Director, in the BANCF Apprenticeship Advisory Council with local contractors to ensure the apprenticeship program is responsive to workforce development and curriculum is aligned with state standards and industry needs.
Proctors student exams and maintains security of test materials and confidentiality of test results in compliance with FERPA and other college regulations.
Maintains test results and attendance for reporting purposes and to provide to instructors, ensuring accuracy and completion; notifies instructors, Associate Director, and applicable staff of testing and/or attendance concerns.
Oversees apprenticeship faculty training and observes new instructors as directed, ensuring they meet program standards and that they are equipped to deliver quality instruction; reports results and observations to the Associate Director for evaluation.
Supports department operations by maintaining and filing records, managing document inventory, and supervising applicable part-time staff.
Assists the Associate Director in managing and maintaining apprenticeship records, including SF, BANCF, NCCER, OSHA, and Mike Holt.
Collaborates with the Associate Director to schedule classes, develop textbook lists, finalize rosters, and assign instructors to designated classrooms.
Ensures timely academic progress by supporting, enrolling, and registering students in their designated courses; uses information to maintain up-to-date class rosters throughout the semester.
Supports the Associate Director in monitoring apprentices' on-the-job training hours and ensures that they are accurately reflected in tracking systems for successful program delivery and on-time student completion.
Manages the creation and maintenance of student registration databases for Career Day events.
Collaborates with the Associate Director and Chair in planning and budgeting for program related expenditures, educational materials, and supplies.
Participates in community and recruitment outreach initiatives as a representative of the apprenticeship program and provides information to prospective students at these events.
Stays abreast of emerging trends and best practices of trades within the apprenticeship program.
Provides service to the college through participation in events, committees, and other college activities.
Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
Strictly honors the privacy, security, and confidentiality of student records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.
Provides service excellence through courteous, informed, accessible, and professional engagement.
Performs other duties as assigned.