Construction SW Technical Specialist
About The Position
Topcon Solutions' Software Services Department is looking for a technical specialist from the Construction industry to join our team. In this pivotal role as an Autodesk Construction Cloud (ACC) go-to specialist, you will leverage your in-depth knowledge to support sales, implementation, and customer training efforts. Your collaboration with clients to understand their construction project needs, recommend suitable Autodesk solutions and ensure seamless integration and adoption of the software will be instrumental in driving business success. As the Construction Software Technical Specialist, you will stay updated on the latest product developments and industry trends, ensuring our clients receive the most current and effective solutions to optimize their project workflows.
Requirements
- Experience in construction management, particularly in roles such as Project Engineer or Project Manager.
- Proven experience with Construction Project Management Software.
- Knowledge of Autodesk Construction Cloud (ACC) or other similar software applications (i.e., Docs, BIM Collaborate, Build, Cost Management, Takeoff, BuildingConnected, Pype (AutoSpecs/Closeout), ProEst, TradeTapp, BidBoardPro, Assemble, Plan Grid, ProCore, etc.).
- Strong understanding of construction project management processes and workflows.
- Excellent problem-solving skills and technical proficiency in ACC tools.
- Experience in training and supporting end-users.
- Exceptional communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Business travel on occasion is required.
Nice To Haves
- A Bachelor’s degree is preferred but not required.
Responsibilities
- Manage and optimize Autodesk Construction Cloud (ACC), now known as Forma, solutions for our clients, ensuring seamless integration and efficient use of ACC modules.
- Provide expertise in pre- and post-sale customer demos, presentations, implementation, training and support.
- Administer and maintain data on the ACC platform.
- Configure & customize modules to meet project needs.
- Assist in setting up projects within ACC.
- Collaborate for integration of customer project workflows.
- Identify optimization and consulting opportunities.
- Maintain documentation of issues and solutions to build a knowledge base for future reference.
- Contribute to the development of internal processes and best practices for ACC products.
Benefits
- medical
- dental
- vision
- life insurance
- disability insurance
- tax saving spending accounts
- 401(k) plan with employer match
- tuition reimbursement
- paid company holidays
- paid personal time off
- paid sick time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
