Constituent Experience Assistant Director in Development
About The Position
The Assistant Director of Constituent Experience designs and executes high-impact experiences that connect donors, prospects, volunteers, and external audiences to UTHealth Houston's academic mission, faculty, and priorities. Working in close partnership with frontline fundraisers, faculty, and academic leadership, this role serves as a subject-matter expert in experiential engagement and develops personalized experiences that strengthen donor relationships and advance philanthropic goals. This position develops and maintains a scalable framework of constituent experiences aligned with the donor lifecycle and campaign priorities, ensuring interactions are intentional, mission-driven, and consistently executed. This Assistant Director coordinates complex engagement activities, allowing frontline fundraisers to focus on relationship strategy, cultivation, and solicitation. This role is largely remote, but will come in for meetings with front-line fundraisers, faculty, and donors as needed. So, in essence, it is a hybrid schedule. You should have experience in stewardship and development, and be a good project manager who can plan and execute these events.
Requirements
- Bachelor's Degree in communications, marketing, public relations, business, nonprofit management, hospitality management, or a related field required.
- Four (4) equivalent years of experience beyond the minimum experience requirement in fundraising and events may substitute for the required education.
- 6 years of progressively responsible experience in development, donor relations, constituent engagement, alumni relations, event strategy, or a related field required.
Nice To Haves
- Experience in higher education, academic medicine, healthcare, or other mission-driven nonprofit organizations preferred.
Responsibilities
- Partners closely with frontline fundraisers to design and execute personalized, high-impact donor and prospect experiences that support cultivation, solicitation, and stewardship goals.
- Develop engagement opportunities such as on-campus tours, lab visits, classroom or simulation experiences, and faculty briefings.
- Serves as a strategic thought partner to fundraisers on how experiential engagement can advance donor relationships and philanthropic outcomes.
- Develops and maintains a scalable menu of engagement experiences mapped to the donor lifecycle and adaptable for use with prospects, donors, and volunteer leaders.
- Ensures experiences are intentional, mission-driven, and aligned with institutional priorities, campaign objectives, and philanthropic strategies.
- Serves as the primary liaison between Development and faculty for constituent-facing engagement experiences.
- Consults with faculty and academic leaders to shape experiences that translate complex academic or scientific work into compelling, constituent-centered narratives.
- Provides constructive feedback to ensure consistency, quality, and impact across experiences.
- Identifies and cultivates opportunities where donor interests, volunteer passions, and faculty initiatives intersect, creating meaningful engagement experiences that inspire deeper involvement, greater advocacy, and philanthropic commitment.
- Prepares faculty and leadership for interactions with donors and volunteers by providing context on interests, experience objectives, and desired outcomes.
- Tracks, analyzes, and reports outcomes of donor, prospect, and volunteer engagement experiences, including prospect generation, pipeline progression, stewardship impact, and volunteer engagement outcomes.
- Navigates complex faculty schedules and competing priorities to deliver seamless, high-quality experiences.
- Performs other duties as assigned.
Benefits
- 100% paid medical premiums for our full-time employees
- Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equate to around 37-38 days per year)
- The longer you stay, the more vacation you’ll accrue!
- Longevity Pay (Monthly payments after two years of service)
- Awesome retirement/pension plan
- Free financial and legal counseling
- Free mental health counseling services
- Gym membership discounts and access to wellness programs
- Other employee discounts including entertainment, car rentals, cell phones, etc.
- Resources for child and elder care
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
