Constituent Engagement Coordinator

CGA • Hartford, CT

11d

About The Position

Constituent Engagement Coordinators (CECs) support the day-to-day operations of legislative offices and help legislators serve their constituents. The role requires strong communication skills, sound judgment, attention to detail, and the ability to manage competing priorities in a fast-paced environment. CECs are expected to maintain a high standard of professional conduct when representing legislators and the caucus in the district and broader community.

Requirements

• Strong verbal and written communication skills.
• Ability to work effectively with legislators, colleagues, constituents, and external partners.
• Sound judgment and discretion when handling sensitive or confidential information.
• Initiative and ability to work independently.
• Strong organizational skills, including the ability to manage and track multiple projects.
• Excellent time management and attention to detail.
• Ability to meet tight deadlines and remain calm and professional under pressure.
• Consistent follow-through and ability to complete tasks.
• Ability to give and receive constructive feedback.

Responsibilities

• Respond to constituent emails and phone inquiries, manage constituent cases, and follow up with agencies and other partners to help resolve concerns.
• Manage legislators’ calendars and schedule meetings.
• Draft and distribute newsletters, correspondence, and other constituent communications.
• Conduct research and monitor and track legislation.
• Maintain accurate constituent records and databases.
• Help prepare legislators for hearings and meetings with lobbyists, stakeholders, and constituents.
• Coordinate with colleagues to support legislative office operations and constituent services.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed