About The Position

The Patient Sitter/Observer provides continuous observation of patients at risk for falls, self-harm, elopement, or other safety concerns to help maintain a safe environment. The position promptly reports changes in patient condition or behavior to nursing staff and works under the direction of an RN to support patient care plans. The observer remains engaged and vigilant throughout shifts and may also serve as a Tele-Sitter Monitor Technician, using remote video monitoring technology to observe patients and alert staff to potential safety risks. The role is scheduled for 36 hours per week, from 6:30 p.m. to 7:00 a.m., including every other weekend.

Requirements

  • Knowledge of principles and processes for providing customer and personal services, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
  • Knowledge of the structure and content of the English language, including word meanings and spelling, composition, and grammar.
  • Knowledge of human behavior and performance, including individual differences, learning and motivation, psychological research methods, and assessment and treatment of behavioral and affective disorders.
  • Awareness of others’ reactions and understanding why they react as they do.
  • Actively look for ways to help people.
  • Give full attention to what others are saying, take time to understand their points, ask questions as appropriate, and avoid interrupting at inappropriate times.
  • Monitor and assess the performance of oneself, other individuals, or organizations to make improvements or take corrective action.
  • Adjust actions in relation to others’ actions.
  • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Ability to see details at close range, within a few feet.
  • Ability to communicate information and ideas verbally so others will understand.
  • Ability to recognize when something is wrong or likely to go wrong.
  • Ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Ability to identify and understand another person’s speech.
  • Basic Cardiac Life Support and First Aid certification through the American Heart Association within 180 days of hire.
  • Iowa Child Abuse Mandatory Reporter training through the Iowa Department of Human Services within 180 days of hire.
  • Iowa Dependent Adult Abuse Mandatory Reporter training through the Iowa Department of Human Services within 180 days of hire.

Nice To Haves

  • High school diploma or General Education Degree (GED) preferred.

Responsibilities

  • Observe patients to ensure their safety and the safety of staff.
  • Observe patients’ conditions and behavior and report changes to professional staff.
  • Clean and straighten patients’ rooms.
  • Assist with turning and repositioning patients to help prevent pressure ulcers.
  • Use bed and chair alarms appropriately for fall prevention.
  • Document activities performed on the frequent observation flow sheet accurately and in a timely manner.
  • When serving as a Tele-Sitter Monitor Technician, use remote video monitoring technology to observe patients and alert staff to potential safety risks.

Benefits

  • Competitive base pay
  • Matching retirement programs
  • Health, dental, and vision plans
  • Health Savings and Flexible Spending Accounts
  • Employee discounts, including car rental and cell-phone plans
  • Employer-paid long-term disability, life, and AD&D coverage
  • Paid time off (PTO)
  • Education Assistance Program
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Discounted cafeteria meals
  • Paid Parental Leave
  • Employee Service Recognition program
  • Voluntary plans including life, AD&D, short-term disability, critical illness, accident insurance, and hospital indemnity
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