About The Position

The Constant Observer (Patient Sitter/Observer) provides continuous observation for patients at risk of falls, self-harm, elopement, or other safety concerns. The role helps maintain a safe environment and promptly reports changes in a patient's condition or behavior to nursing staff. Working under the direction of an RN, the observer supports patient care plans and stays engaged and vigilant throughout shifts. The position may also serve as a Tele-Sitter Monitor Technician, using remote video monitoring technology to observe patients and alert staff to potential safety risks. This position is scheduled for 36 hours per week, from 6:30 a.m. to 7:00 p.m., including every other weekend. The minimum hiring wage starts at $16.00 per hour.

Requirements

  • High school diploma or GED is preferred.
  • Knowledge of customer and personal service principles, including assessing customer needs, meeting quality standards, and evaluating customer satisfaction.
  • Knowledge of English language structure and content, including word meaning and spelling, composition, and grammar.
  • Knowledge of human behavior and performance, individual differences, learning and motivation, psychological research methods, and the assessment and treatment of behavioral and affective disorders.
  • Awareness of others' reactions and understanding why they react as they do.
  • Actively looking for ways to help people.
  • Attentive listening, including taking time to understand others, asking appropriate questions, and not interrupting at inappropriate times.
  • Ability to monitor and assess performance and make improvements or take corrective action.
  • Ability to adjust actions in relation to others' actions.
  • Ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Ability to see details at close range, within a few feet.
  • Ability to communicate information and ideas verbally so others understand.
  • Ability to recognize when something is wrong or likely to go wrong.
  • Ability to listen to and understand spoken information and ideas.
  • Ability to identify and understand another person's speech.
  • Complete MOAB training within 180 days of hire and every two years thereafter.
  • Basic Cardiac Life Support and First Aid from the American Heart Association required within 180 days of hire.
  • Iowa Child Abuse Mandatory Reporter training from the Iowa Department of Human Services required within 180 days of hire.
  • Iowa Dependent Adult Abuse Mandatory Reporter training from the Iowa Department of Human Services required within 180 days of hire.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Observe patients to ensure their safety and the safety of staff.
  • Observe patients' conditions and behavior and report changes to professional staff.
  • Clean and straighten patients' rooms.
  • Assist with turning and repositioning patients to help prevent pressure ulcers.
  • Use bed and chair alarms appropriately for fall prevention.
  • Document activities accurately and promptly using the frequent observation flow sheet documentation tool.
  • When serving as a Tele-Sitter Monitor Technician, use remote video monitoring technology to observe patients and alert staff to potential safety risks.

Benefits

  • Competitive base pay
  • Matching retirement programs
  • Health, dental, and vision plans
  • Health Savings and Flexible Spending Accounts
  • Employee discounts, including car rental and cell-phone plans
  • Employer-paid long-term disability, life, and AD&D coverage
  • Paid time off (PTO)
  • Education Assistance Program
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Discounted cafeteria meals
  • Paid Parental Leave
  • Employee Service Recognition program
  • Voluntary life, AD&D, short-term disability, critical illness, accident, and hospital indemnity plans
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