Consignment Specialist

Thedacare•Appleton, WI
•Onsite

About The Position

The Consignment Specialist gathers comprehensive clinical and non-clinical information from consignment locations and/or electronic medical records to meet regulatory standards and complete consignment intake orders. The role completes documentation for intake and billing and helps replenish consignment products. The specialist processes consignment orders and replenishment requests, supports accurate billing and reimbursement, and maintains TeleMed orders for home care team members and their patients. The position also processes tote program replenishment orders and facility rental equipment orders. Work is normally performed in a climate-controlled office, with some equipment delivery in a company van.

Requirements

  • Must be 18 years of age.
  • Two years of experience in a healthcare-related field.
  • Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling, and to lift up to 25 pounds without assistance.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Gather clinical and non-clinical information from referral sources and/or patients or families to ensure complete, accurate orders and claims.
  • Verify and generate appropriate documentation, and follow up to confirm patient information and support accurate billing and reimbursement.
  • Reference and analyze insurance guidelines, reimbursement criteria, HCPC and ICD-9/10 coding, provider directories, regulations, and manuals to support accurate billing and reimbursement.
  • Process replenished products for consignment locations to ensure patient access.
  • Create and process customer consignment orders through the electronic medical billing system.
  • Create and maintain TeleMed orders for home care team members and their patients.
  • Process tote program replenishment orders so clinical teams have supplies for home visits.
  • Process facility rental equipment orders so facilities have appropriate equipment for patients.

Benefits

  • Health coaches, relaxation rooms, health-focused apps, and mental health support.
  • Minimal or zero copays, team member cost-sharing premiums, and daycare.
  • Continued opportunities for learning and development.
  • Accessible and transparent leadership.
  • Commitment to work/life balance.
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