Senior Manager, PSA eBay Consignment

Collectors • Santa Ana, CA

1d • $139,000 - $183,000

About The Position

Collectors is hiring an experienced e-commerce operator to lead business operations for its PSA eBay Consignment store, described as one of the largest eBay stores in the world. The Senior Manager will run the store end-to-end, with ownership of its customer experience, performance, financials, branding, and other key outcomes. The role has significant ownership and growth potential and manages one direct report.

The position reports to the Director, Marketplace. The listed office locations are Santa Ana, California, and Jersey City, New Jersey; remote or hybrid candidates will also be considered. Employees living within a one-hour commute of an office are required to work onsite most of the time. The salary range is $139,000–$183,000, with possible eligibility for bonuses, commissions, or other compensation. Candidates must be authorized to work in the United States.

Requirements

• At least 7 years of experience in marketplace or e-commerce business operations, strategy, or similar roles.
• Take a generalist approach and demonstrate willingness to handle a wide variety of projects with an owner mentality.
• Communicate effectively and distill complex issues and trends into clear reporting for senior stakeholders.
• Be highly organized and detail-oriented, with a strong internal sense of urgency.
• Have strong analytical and problem-solving skills and be comfortable using data to drive decisions.
• Be authorized to work in the United States.

Nice To Haves

• Experience operating an eBay store at scale.

Responsibilities

• Own day-to-day operations of the PSA eBay store, including customer experience, store performance, financials, branding, and other key outcomes.
• Project-manage store marketing activations and bespoke auction events in collaboration with account management and marketing teams.
• Coordinate with cross-functional operations teams to ensure customers receive a high-quality experience.
• Provide regular reporting on store performance and operational excellence to Marketplace leadership.
• Manage one direct report who assists with daily store operations.

Benefits

• Medical, dental, and vision insurance for eligible full-time employees.
• Fertility, commuter, and educational assistance benefits for eligible full-time employees.
• 401(k) matching plan.
• Flexible time off for salaried employees.
• Ten company-paid holidays for regular, full-time employees.
• Discounts on select grading services for approved submissions.
• Flexible schedules with varying shifts offered by many teams.
• Company celebrations, holiday events, and team-building activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed